The Role
We have a superb opportunity for a Reception Manager to join the team. As Reception Manager, you will ensure every guest receives the ultimate in customer service. You will be an effective communicator, experienced in complaint handling, a true motivator of people, and fully experienced in all aspects of Front Office operations, including collating guest feedback, billing, and revenue posting.
Minimum requirements:
* At least 2 years' experience in a front desk or supervisory role in hospitality
* Strong leadership and organizational skills
* Preferential consideration for candidates with Opera PMS experience
What’s in it for you
At Harbour Hotels, we are committed to providing exceptional hospitality while creating a vibrant, enjoyable working environment for our team. Benefits include:
* Excellent progression opportunities within the Harbour Hotels Group
* Individual and bespoke career and progression pathways
* Competitive salary across all roles
* Unique on-the-job training and development with opportunities for internal promotions
* Hotel stay and Food & Beverage discounts across the Harbour Hotels Group
* Access to an exciting benefits and discount platform
* Employee Assistance Program
* Stylish boutique uniform designed for Harbour Hotels
* Meals included while on duty
Who we are
Harbour Hotels is a collection of prestigious hotels located in some of the most beautiful areas across the South. Our luxury portfolio includes coastal, country, and city properties, featuring various restaurant concepts and the unique HarSPA brand. In 2018, Harbour Hotels was named AA Hotel Group of the Year, making it an exciting time to join our growing hotel brand.
If you believe you have the skills and ambition to join Harbour Hotels, please apply with a full, up-to-date CV. Note that only candidates eligible to work in the UK or with a valid UK work permit/visa will be considered.
We look forward to hearing from you!
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