Administrator
Location: Shepshed
Hours: Monday – Friday, 9:00am – 5:00pm
Pay: £12.71 per hour (Temp Period)
Contract: Temp to Perm
The Role
An exciting opportunity has arisen for an Administrator to join a busy Aftermarket Department based in Shepshed. This Administrator role combines administration, customer service, and order processing, making it ideal for someone who enjoys working in a fast-paced environment and building relationships with customers.
As an Administrator you will be working as part of a supportive team, you'll be responsible for ensuring customer orders are processed efficiently while providing excellent service over the phone and via email. You'll also have the opportunity to learn about the company's products and services, enabling you to confidently assist customers with their enquiries and requirements.
For the right candidate, this role has the potential to become a permanent position.
Key Responsibilities of the Administrator
Processing customer orders accurately and efficiently
Managing and responding to customer enquiries via phone and email
Monitoring and maintaining the shared inbox
Providing administrative support to the Aftermarket team
Assisting customers with product-related queries
Developing knowledge of the company's products and services to provide effective customer support
Maintaining accurate records and updating internal systems
Carrying out general administrative duties as required
About You
Previous administration and customer service experience would be advantageous
Confident and professional telephone manner
Strong communication skills, both written and verbal
Comfortable working in a busy office environment
Good attention to detail and organisational skills
Eager to learn new products and systems
Positive, proactive attitude with a willingness to support the wider team
What's on Offer
£12.71 per hour during the temporary period
Monday to Friday working hours (9am–5pm)
Opportunity to gain valuable product knowledge and industry experience
Friendly and supportive team environment
Potential for a permanent position for the right candidate