Package Description
Job Role
Deputy Manager - Adult Residential
Location
Gloucester & Bristol Supported Living
Salary
£15.45 - £16.05 per hour (Level 5 Qualified: £15.95 – £16.55 per hour)
Hours
40 per week (25 hours on supporting staff, 15 hours compliance)
Requirement
Full UK Driving Licence & access to a vehicle required. This role will involve travel across Gloucester & Bristol.
About Gloucester
Our Supported Living services in Gloucester & Bristol are designed to help adults with learning disabilities, autism, mental health conditions, and acquired brain injuries live as independently as possible.
We are now looking for a confident and capable Deputy Manager who has proven experience in a leadership role and can work effectively alongside managers, staff teams, and external professionals.
Key Responsibilities
* Support the Care Home Manager in the overall management of the facility, including staff management, resident care, and administrative tasks.
* Assist in the recruitment, training, and supervision of care staff, ensuring compliance with regulatory standards and best practices.
* Oversee the assessment, care planning, and implementation of care plans for residents, ensuring their individual needs and preferences are met.
* Monitor and evaluate the quality of care provided, identifying areas for improvement and implementing necessary changes.
* Maintain accurate and up-to-date records, including resident files, staff rosters, and financial documents.
* Act as a point of contact for residents, families, and external stakeholders, addressing any concerns or inquiries promptly and professionally.
* Ensure compliance with relevant legislation, regulations, and company policies, promoting a safe and supportive environment for residents and staff.
* Participate in regular meetings and training sessions, contributing to the continuous professional development of the team.
What We’re Looking For
* Proven experience as a Deputy Manager (or a strong leadership role within supported living, care, or a similar setting)
* A relevant qualification in health or social care (e.g., NVQ Level 3, Diploma in Health and Social Care)
* Strong leadership skills with the ability to work collaboratively with others
* Experience managing, motivating, and supporting staff teams
* A commitment to delivering high standards of person‑centred care
* Good knowledge of CQC regulations and best practice
Why Join Us
* Annual Leave – 5.6 weeks inclusive of 8 public holidays
* DBS Check Paid – Your Enhanced DBS check is fully covered by Keys Group, along with any required renewals
* Qualifications & Career Development – We offer a variety of QCF qualifications, providing opportunities for professional growth and further career advancement
* Fair & Competitive Pay – As a Real Living Wage Employer, we ensure fair pay and enhanced pay scales that recognise your qualifications and experience
* Blue Light Card – Access to discounts at high‑street retailers, days out, gifts, holidays and car purchases via a Blue Light card for Health and Social Care Employees
* Referral Bonus – Refer talented individuals to Keys Group and split a £500 bonus when they successfully join and complete probation
* Care First – Employee Assistance Programme available confidentially and at no cost
* Circle – Your hub for wellbeing, engagement and discounts, including exercise advice, healthy eating tips, counselling, and savings on everyday purchases
* NEST Pension Scheme – Matched contributions of up to 3% from Keys Group
* Long Service Awards – Recognition for your dedication and service
* Cycle to Work Scheme – Save up to 42% on a brand‑new bike and accessories
* Full Induction & Introductory Programme – Paid comprehensive onboarding to set you up for success
About Keys Group
Keys Group supports over 2,500 individuals across England and Wales through its three divisions: Accomplish, Keys, and Peak. We provide specialist residential, supported living, and accommodation for adults with learning disabilities, autism, mental health needs, and brain injuries; education and care for children and families; and indoor and outdoor adventure activities.
We are proud to have signed the Armed Forces Covenant, offering guaranteed interview opportunities to current and former service personnel who meet the role criteria.
All applicants must be over the age of 18.
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