Job Description: Growth Operations Associate
Location: London
Type: Full-time
Start: February / March 2026
Application deadline: 9th February 2026
Salary range: £30,000 - £40,000
About Alexander & Co.
Alexander & Co. is a boutique executive search and talent consulting firm working across fashion, luxury, design, art, culture, consumer, and entertainment. We’re building a modern, research-led approach to executive search supported by strong systems, consistent visibility, and an exceptional client experience.
Our past and current clients include Louis Vuitton, Bottega Venetta, Saint Laurent Paris, Lady Gaga, Vitra.
The Role
We’re hiring a highly organised, proactive operator to own the engine behind business development: research, data quality, CRM hygiene, marketing coordination, and pipeline reporting while also helping to keep the founder’s time structured and focused through diary coordination and meeting hygiene.
This role is for someone who enjoys creating order, building repeatable workflows, project management and turning fast-moving inputs into clear plans and outcomes.
What you’ll own (Role split)
1) BD Research + Data/CRM Operations (Primary focus 40%)
You will build and run a high-quality BD pipeline by:
* Building target lists (companies + key decision makers) aligned with our ideal client profile
* Researching and validating contacts: roles, reporting lines, bios, email formats, LinkedIn URLs, locations, and relevant “why now” triggers
* Maintaining CRM hygiene daily: accurate stages, tags, notes, last touch, next steps, and follow-up dates
* Creating weekly outreach lists and daily follow-up queues (so nothing drops)
* Preparing concise meeting briefs (company context, people background, recent moves, priorities, conversation angles)
* Tracking and reporting weekly performance: outreach volume, reply rate, meetings booked, pipeline stages, and key learnings
2) Founder diary + meeting hygiene (Core support 20%)
You will ensure time is used on the highest-impact priorities by:
* Coordinating and optimising the founder’s diary (prioritised scheduling, protecting focus time, reducing context switching)
* Scheduling external meetings and managing changes smoothly
* Preparing agendas, capturing actions, and driving follow-ups to close loops
* Maintaining a simple weekly plan and daily priorities (written and trackable)
* Handling sensitive communications with discretion and professionalism
3) Content + Email Marketing Execution (Supporting 20%)
You’ll help us show up consistently by:
* Turning rough bullets/voice notes into publish-ready LinkedIn posts in our tone of voice
* Repurposing key themes into short email updates/newsletters and coordinating sends
*Coordinating scheduling (content calendar) and basic performance tracking (opens/clicks/replies) to improve over time
*Overall ownership of Instagram, Linkedin, Email marketing, website.
* Working with simple templates in Canva (or similar) when needed
4) Talent research - 20%
* Partnering with founder on recruitment projects end to end to identity talent for client projects.
AI Enablement (Across the role)
You’ll help implement practical AI-enabled workflows to improve speed and quality, such as:
* Research templates and summaries
* CRM update workflows and consistent note formats
* Outreach/email draft workflows (with human oversight)
* Repeatable reporting and dashboards
You’re likely a great fit if you…
* Have an interest in business development, HR, executive search, sales & marketing, fashion, beauty, luxury, design and culture.
* Love research, structure, and building systems that people actually use
* Have strong attention to detail and take pride in clean data and clear communication
* Are confident prioritising, nudging, and following up to get things finished
* Enjoy turning messy inputs into a clear plan and executing it
* Are comfortable working in a small business where you’ll own outcomes, not just tasks
* Self managed and self motivated.
* Are hungry to learn and grow your career.
Skills & experience preferred
* 3+ years in operations, research, coordination, recruiting/search, marketing ops, sales/BD ops, or EA-style support
* Excellent written English and sharp editing skills
* Excellent social media skills
* Strong competence with CRMs, spreadsheets, and research tools
* Comfortable learning new tools quickly (Notion/ Airtable / HubSpot / Attio, Mailchimp / Klaviyo, Flo desk, Canva, etc.)
* High discretion and professionalism
* Language skills are a plus, especially French or Italian.