Are you an experienced and dynamic operational leader looking for your next challenge? We have an exciting opportunity for anOperational Managerto join our team and play a vital role in the effective and efficient delivery of services within the Head & Neck Directorate.
As an Operational Manager, you will be responsible for providing visible and strategic leadership, ensuring high-quality service delivery, and driving continuous improvement across CHFT’s theatres and associated services. Reporting to the General Manager, you will work collaboratively with senior clinicians, department leads, and other stakeholders to optimise patient care and operational performance.
Key Responsibilities:
You will take the lead in ensuring our Head & Neck services maintain the highest standards of patient care as well as meeting national and local performance targets. Beyond the day-to-day, you will play a pivotal role in driving innovation and service improvement within the Head & Neck Directorate.
What We Are Looking For:
We are seeking an enthusiastic and motivated individual with:
• Proven experience in operational management and service improvement within a healthcare setting.
• Strong leadership skills with the ability to influence and motivate teams – both clinical, operational and administrative.
• A track record of managing budgets, performance targets, and service improvements.
• Excellent communication and stakeholder engagement skills.
• Ability to analyse complex data and produce detailed reports to inform decision-making.
• Experience in conflict resolution and managing staff performance.
This role offers an exciting opportunity to make a significant impact within a trust that has received national recognition for its innovation and commitment to delivering exceptional care. For example, CHFT has received the following recognition for approach to delivering theatre productivity improvements and reducing waiting times for patients:
• The Economist: The story of one NHS operation https://www.economist.com/britain/2024/10/08/the-story-of-one-nhs-operation
• NHS Providers: Value for Money Excellence https://nhsproviders.org/providers-deliver-achieving-value-for-money/calderdale-and-huddersfield-nhs-foundation-trust
• BBC One Show https://www.bbc.co.uk/programmes/m002935k
• Sky News https://news.sky.com/story/this-nhs-trust-got-a-grip-of-its-waiting-list-can-others-around-the-country-do-the-same-
• Secretary of State for Health & Social Care https://x.com/wesstreeting/status/1876228022434742383
Operational management, Leadership across all teams, transformation and project management, people and change management.
Please see job description for full details on roles and responsibilities.
This advert closes on Sunday 17 Aug 2025 #J-18808-Ljbffr