Quality Assurance Manager – Credit Risk Location: Chester with hybrid working Reporting to: Head of Risk Oversight and Regulatory Relations About the Client Our client is a fast-growing UK specialist bank, founded by industry professionals with a vision to blend deep sector knowledge with innovative financial services. With a strong focus on sustainability, customer outcomes, and responsible growth, the bank is committed to delivering long-term value through tailored lending and risk management solutions. About the Role Our client is seeking a Credit Quality Assurance Manager to join their second line risk function. This role will be responsible for overseeing the quality of credit underwriting, ensuring it meets internal policy standards and remains within the bank’s risk appetite. The successful candidate will lead regular QA cycles, conduct thematic reviews, analyse credit performance data, and collaborate with business teams to drive continuous improvement. Key Responsibilities Conduct regular credit QA reviews, testing and thematic analysis to ensure effective credit risk management. Monitor adherence to regulatory and internal policy requirements. Analyse data to identify trends, strengths, and areas for improvement in credit processes. Present findings and recommendations clearly to senior stakeholders. Provide constructive feedback to frontline teams and support ongoing development. Contribute to training initiatives aimed at improving underwriting quality and consistency. Promote a risk-aware, customer-focused culture and uphold high standards of conduct. Encourage compliance and raise areas of concern or improvement where necessary. Make effective use of systems, tools, and processes to support quality outcomes and strong customer service. This is an excellent opportunity to join a values-led, innovative organisation at an exciting stage of its growth.