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CEO & Founder of Chic PR & Events - We bring brands to life.
Job Title: Head of Social
Location: Hybrid: (Remote & In-Office)
Hours: Full time – 40 hours a week
Salary: Dependant on level of experience
Location: Hybrid, Wilmslow, Cheshire.
Reports To: Head of Brand
About us:
We’re Chic - a boutique creative content agency with over 10 years of experience crafting campaigns that get people talking.
We’re a team of specialist brand builders with deep roots in the fashion, beauty, health and lifestyle industries. We don’t churn out content for content’s sake. We create bold, culturally sharp ideas that cut through the noise. Whether it’s for campaigns, socials, ads, events, influencer work or UGC – we build communities and content that actually matters.
We act as your in-house brand team – or a seamless extension of it. We’re here to keep your current audience engaged and help you grow a bigger one.
If you're a highly ambitious Head of Social or Senior Social Media Manager looking for your next step in a fast-growing agency primed to help you grow and progress, we’d love to hear from you!
Role Overview
We are seeking an experienced and dynamic Head of Social to enhance the growth of Chic through delivering exceptional results for our clients and managing our creative team to do the same.
As Head of Social, you will play a crucial role in driving client success, crafting creative and unique social first campaigns not just for your clients but also by supporting your team to do the same for their clients. You will also play a pivotal part in positioning Chic as the leader in your field by ensuring our clients and we stay ahead of the curve.
Management Responsibilities.
* Supporting the creative output of the Chic team, including leading on the creative social strategy and signing off on work.
* Overseeing brand projects, campaigns, and activations from creative brief through to implementation and delivery.
* Acting as a key facilitator in project management, driving client strategies forward by overseeing team output, managing deadlines, and ensuring consistent progress
* Analysing campaign outcomes and interpreting data to inform strategy and provide clear, actionable insights to clients.
* Leading and motivating a high-performance team through regular 1:1s and performance reviews.
* Working with team members on personal development plans, helping to build a structured training framework that supports both individual career growth and company objectives.
* Training and onboarding new staff, ensuring a smooth integration into the company culture and processes.
* Monitoring team capacity using internal project management tools like Asana.
* Mitigate and manage team or client challenges with professionalism and a problem-solving mindset.
Account Management & Direction
* Build and maintain strong client relationships, acting as their trusted partner and advisor. Act as the key point of contact on client accounts, ensuring clear, effective communication and relationship management.
* Lead the strategic planning and execution of social-first campaigns, ensuring alignment with client objectives and goals.
* Provide creative direction and oversight on bigger projects, delivering standout work that aligns with client goals and brand identity.
* Lead client meetings, confidently presenting ideas, updates, and strategies.
* Develop and maintain a strong understanding of social media platforms, trends, and formats, keeping client brands at the forefront of cultural and digital conversations.
* Be able to shoot organic, social-first content (e.g., iPhone) and develop relevant content briefs.
* Take ownership of brand social channels, planning daily, weekly, and monthly content around key topics, launches, and campaigns.
* Coordinate and manage content shoots and campaigns, including creating briefs and liaising with photographers, videographers, and other creatives.
* Work with freelancers and white-label partners to ensure projects are delivered to a high standard.
* Prepare monthly performance reports, analysing insights and data to inform strategic decisions and optimise content.
* Effectively manage your time and deadlines, prioritising tasks for maximum impact.
* Works with influencers, UGC creators, and KOLs, from sourcing and briefing to campaign execution and performance analysis.
* Oversee and sign off social creatives within your team to make sure they deliver tangible results for your clients.
Skills Required
* Agency experience is required..
* Extensive experience in account management, ideally within a social media or creative agency.
* A proven ability to lead multiple client accounts, balancing creativity, and strategic thinking and comercial awareness.
* Strong client relationship skills, able to confidently present ideas, respond to briefs, and build long-term trust.
* Excellent leadership and team management abilities, able to motivate, mentor, and guide a team of creatives and content producers.
* A strategic thinker with a strong creative eye for detail and deep knowledge of cultural trends, social platforms changes.
What can we offer?
* Opportunities for continuous growth through regular training workshops and the option to attend development courses.
* Flexibility in working hours to accommodate personal needs
* Embracing the hybrid work model, providing the option to work from home for one day each week, extending to two days after probation.
* Engaging in regular events and social activities fosters a sense of camaraderie among our team.
* Participation in networking events to expand professional connections and stay informed of industry trends.
* A comprehensive pension scheme to secure our employees' financial futures.
* Enjoying a day off with pay to celebrate your birthday.
* Christmas and New Year office shut down.
If you're a forward-thinking creative professional with a passion for driving brand growth, we invite you to join our team.
Together, we'll create impactful and innovative brand growth and campaigns that make a difference in the market.
Please apply at careers@chic-pr.co.uk
Seniority level
* Seniority level
Director
Employment type
* Employment type
Full-time
* Industries
Advertising Services
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