As a dispenser, you play a vital role in supporting patients by preparing and supplying prescriptions safely and accurately. Working closely with our GPs, pharmacist, and other healthcare professionals, you will be instrumental in ensuring high standards of care, advising patients on medication use, and contributing to the smooth operation of the dispensary.
We offer a welcoming and supportive team environment where your skills are valued and your development is encouraged. With a focus on patient-centred care, ongoing training opportunities, and a collaborative culture, were proud to be a GP practice where you feel respected, appreciated, and motivated to grow.
Main duties of the job
As a Dispenser your key responsibilities will include:
Preparing, labelling, and dispensing prescriptions accurately and efficiently.
Managing medication stock levels, including ordering and safe storage.
Providing clear, professional advice to patients on the use of their medication.
Handling prescription queries and working closely with GPs, pharmacists, and other practice staff.
Ensuring all dispensing activities comply with relevant policies and regulations.
Maintaining accurate records and supporting the day-to-day running of the dispensary.
About us
At Feltwell Surgery, we pride ourselves on being a friendly, supportive, and forward-thinking team dedicated to delivering high-quality patient care. Our practice fosters a positive and professional working environment where every team member is valued and encouraged to contribute. With a strong sense of teamwork and a can-do attitude, we work collaboratively to provide excellent service to our community.
We offer a welcoming atmosphere, opportunities for ongoing training and development, and a healthy work-life balance. If you're looking to join a close-knit team thats committed to making a difference, Feltwell Surgery is the place for you.
Job responsibilities
Job Description Dispenser
We are looking for a reliable and organised Dispenser to join our friendly team at Feltwell Surgery. The successful candidate will be responsible for preparing and dispensing prescriptions accurately, managing medication stock, and providing safe, clear advice to patients. Youll work closely with GPs, pharmacist, and the wider practice team to support the smooth and efficient running of the dispensary.
Key Responsibilities:
Dispense medications accurately in line with prescriptions and protocols
Provide advice to patients on the use of their medicines
Manage stock levels, including ordering and checking deliveries
Ensure compliance with all relevant policies and procedures
Handle prescription queries and liaise with clinical staff
Maintain accurate records and uphold high standards of patient care
Qualifications/Experience:
NVQ Level 2 in Pharmacy Services (or working towards it) preferred
Previous dispensing experience in a GP practice or pharmacy setting desirable
Strong attention to detail and excellent communication skills
A team player with a patient-centred approach
Person Specification
Qualifications
* Previous experience in a dispensing role (GP practice or community pharmacy).
* Good knowledge of medicines and dispensing procedures.
* Excellent attention to detail and high level of accuracy.
* Strong communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Organised, reliable, and able to prioritise workload.
* Commitment to patient confidentiality and professional standards.
* Experience using GP clinical systems (e.g. EMIS, SystmOne).
* Understanding of NHS policies and procedures relating to dispensing.
* Customer service experience in a healthcare setting.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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