PA & Lead Client Support for Law Firm
My client is an established and progressive Law Firm as a Practice Assistant, you will be the vital link providing exceptional administrative support and client service to fee earners at this top national law firm. The role supports the Property/Conveyancing team and is an excellent mix of PA & Administrative support as well as client contact. The role will entail:
Client Care:
* Develop close client relationships, handling queries and communications
* Manage document production, formatting and accuracy checks before sending to lawyers
* Take client calls, arrange meetings/events and manage data rooms per case milestones
Administration:
* Oversee file opening, closures, compliance, key dates and general record-keeping
* Produce engagement letters, spreadsheets and maintain CRM data integrity
* Support business development initiatives like tenders, pitches, client training
* Organise internal/external events, minute-taking and following up on actions
Communication:
* Main point of contact managing queries, post/emails for fee earners
* Draft responses, collate paperwork, update colleagues when providing cover
* Liaise with managers regarding planned absences and arranging cover
Financial:
1. Assist with complex billing, ensur...