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Service delivery manager

York (North Yorkshire)
Nimbuscare Ltd
Service delivery manager
£40,000 - £45,000 a year
Posted: 21 September
Offer description

Tenure: Permanent

Hours: 37.5 hours per week (with additional on-call responsibilities)

Salary: £40,000 - £45,000

Location: Gateway 1, Holgate Park Drive, York, or at any of our sites, as required

Reports to: Associate Director/Head of Service Delivery

Interviews will be held in person in York.

As Nimbuscare enters an exciting new chapter in its journey, we are seeking an exceptional Service Manager to help shape the future of high-quality, patient-centred care across York and North Yorkshire.

This is a unique opportunity to step into a visible, high-impact leadership role within one of the regions most forward-thinking healthcare organisations. Youll be part of a dynamic, values-led team committed to innovation, collaboration, and excellence.

About the Role

As Service Manager, youll take operational leadership for services within your directorate, ensuring they run efficiently, perform to a high standard, and continue to meet the evolving needs of our patients and communities.

You'll lead the delivery of key service improvements, manage performance, and oversee the successful mobilisation of new projects and programmes. Crucially, youll also provide inspiring day-to-day leadership, fostering a supportive, inclusive and high-performing culture within your team.

Main duties of the job

What Were Looking For

Were looking for a confident and capable leader with a track record of operational excellence, preferably in a healthcare setting. Youll be strategic and solution-focused, but also ready to roll up your sleeves to get things done. Youll bring:

* Strong leadership and service management experience
* Proven ability to deliver performance, quality and financial targets
* Excellent project management and change delivery skills
* A collaborative, values-led approach to leading teams and services
* Passion for delivering care that is truly person-centred, responsive, and high-quality

Why Join Us?

30 days annual leave entitlement plus 8 bank holidays

Flexible working: A range of flexible working arrangements are available to support work-life balance

NHS Pension Scheme

Funded Eye-Tests for eligible employees

24/7 confidential support via Care First Zest Employee Assistance Programme

Access to a dedicated Health and Wellbeing Team

Learning and Development Opportunities

Discount Schemes: Access to a range of national and local retail discounts and staff discount on Nimbuscare's non-NHS services

Nimbuscare is at the forefront of integrated, place-based healthcare. As we evolve, we need ambitious, purpose-driven leaders to help us make a real difference. In return, youll gain the opportunity to grow, shape services at scale, and work in a fast-paced environment where your contribution matters.

About us

Nimbuscare is one of the largest 'at scale' providers of primary care in the North of England, caring for more than 250,000 patients across our 11 Member GP Practices.

We work collaboratively across the York area delivering new, innovative and sustainable health care services.

As leaders in local care, our goal is to work together across the health and care system to improve the health, wellbeing and experience of our patients/

To learn more about Nimbuscare please visit our website at

In line with the General Data Protection Regulation (GDPR), Nimbuscare will use and hold your personal data for the intended purpose.

We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers.

Nimbuscare is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive supportive culture that values and celebrates our differences.

As a Disability Confident Committed employer disabled applicants who meet the essential criteria for this job are guaranteed an interview.

Job Type: Full-time

Pay: £40,000.00-£45,000.00 per year

Work Location: In person

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