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Care group operational manager

Wigan
Wrightington, Wigan & Leigh NHS Foundation Trust
Manager
€47,500 a year
Posted: 14h ago
Offer description

A Vacancy at Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust.

Following the Trust’s organisational redesign programme we have an exciting opportunity for recruitment of a number of substantive 8b posts across our two newly formed divisions. We are looking for inspirational, driven and motivated leaders who will be part of the Directorate’s Leadership team, working in a busy and fast‑paced environment and assisting with leadership, performance and strategic direction.

The role will support the Trust’s commitment to delivering high quality, safe and effective care and will have a bespoke portfolio of services led by the Triumvirate for each care group.

The posts available are:

* Ageing and Complex Medicine
* Surgical Specialities
* Maternity, Children & Women’s
* Specialty Medicine 2
* Emergency Care

Candidates must be able to participate in the Trust senior manager on call (SMOC) as required through the Trust on‑call rota.

This operational role supports the Deputy Divisional Director of Operations who, in turn, supports the Divisional Director in the management and leadership of the Division. They are responsible for delivering day‑to‑day operational performance across the care group, ensuring compliance with divisional and Trust‑wide targets, and supporting workforce and financial objectives. The Care Group Operational Manager will deputise for the Deputy Divisional Director when required and works closely with the care group operational and clinical teams, including Clinical Directors and senior nursing staff, to ensure high‑quality and efficient patient care.


Planning and Organisational Duties

* Ensure the efficiency and performance of the Division in relation to the management of contractual and performance targets, including delivery of key operational performance targets.
* Ensure the Care Group is managed effectively through active involvement of clinical staff on a day‑to‑day basis.
* Ensure that the patient experience is paramount to the way services are delivered and foster a culture in which all patients are treated with dignity and respect. In addition, ensure that services are modern and responsive to the needs of individual patients.
* Ensure Care Group policies, procedures and standards are developed and implemented to facilitate the best possible care for patients within available resources.
* Ensure quality standards for the Care Group are implemented, taking responsibility for monitoring performance, quality assurance and implementation of audit procedures and complaints procedures.
* Work with the clinical lead to ensure implementation of Trust policies across the Care Group and ensure staff are aware of their responsibilities and have appropriate training. This includes health and safety, risk management and assurance framework compliance.
* Deliver objectives across the Care Group ranging from developing strategies to ensuring a robust activity and income model is in place.
* Ensure effective communication channels exist and are maintained within and across the Care Groups and that there are effective working relationships and links with relevant colleagues in other organisations.
* Manage specific projects as agreed with the Divisional Director of Performance; ensuring decision‑making processes related to funding provision are transparent and demonstrate financial probity.
* Supervise preparation of accurate and effective booking and recording of all activity across the Care Group.


Communications and Key Working Relationships

* Board of Directors / Director of Operations / Deputy Director of Nursing & Quality
* Divisional Medical Directors / Divisional Director of AHP & Nursing
* Clinical Directors / Divisional Managers – Clinical and Non‑Clinical
* Divisional Support Managers – HR, Business Analysts and Finance
* Commissioners / Local Authority / Transformation

On‑Call: The role includes being rostered to the Senior Manager on‑call rota.

Advert closes on Wednesday 29 Apr 2026.

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