About Us
Join our dedicated team as a Housekeeping Supervisor and play a crucial role in ensuring high standards of cleanliness and service within assigned properties. We are looking for an experienced and proactive individual to manage housekeeping operations, oversee staff training, and support the smooth running of the department.
The Role
As a Housekeeping Supervisor, you will oversee housekeeping operations for various properties, ensuring they are cleaned and maintained to the highest standards. You will manage staff rosters, monitor performance, and ensure staff have the necessary tools and supplies for their duties.
Key Responsibilities
* Oversee housekeeping operations for assigned properties, including pre-arrival, during-stay, and departure processes.
* Maintain high standards of cleanliness and property upkeep.
* Assist in training housekeeping staff on company policies and procedures.
* Organise staff rosters and assign workloads.
* Ensure housekeeping staff and contractors meet performance standards.
* Monitor property keys, cleaning supplies, and staff behaviour and appearance.
* Report maintenance issues and ensure appropriate follow-up.
* Manage stock levels, ensure timely delivery of supplies, and conduct regular stock takes.
* Supervise personal laundry and assist clients with personal tasks such as shopping, sourcing items, and booking restaurants.
* Manage end-of-season and spring-cleaning programs for properties.
* Organise flower, chocolate, and pet care services, and supervise service rotas.
* Handle timesheets and ad-hoc duties as assigned by management.
* Liaise with other departments and attend departmental meetings.
What We're Looking For
We are looking for someone who:
* Has proven housekeeping experience and supervisory or management experience.
* Is certified in COSHH, manual handling, and health and safety procedures.
* Is proficient in Microsoft Word, Excel, and Outlook.
* Holds a clean driving license (desirable).
* Demonstrates strong communication and leadership skills.
What We Offer
* A supportive and professional work environment.
* Opportunities for training and career development.
* Competitive salary and benefits package.
Apply Today!
If you have strong supervisory experience and a passion for maintaining high standards, we'd love to hear from you. Join our team as a Housekeeping Supervisor in Surrey and help us ensure exceptional service and cleanliness across our properties.
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