People Services Administrator Pay Rate: £33,210 per annum Location: Warwick - Hybrid (Office once a week) Contract Duration: 3 months (with potential to extend) Are you ready to play a vital role in enhancing the employee experience within a dynamic organisation? Our client is on the lookout for a proactive and enthusiastic People Services Administrator to join their team! This is a fantastic opportunity for someone with a keen eye for detail and a passion for supporting people through their employment journey. What You'll Do: As a People Services Administrator, you will be the friendly face of HR, ensuring a seamless flow of information and support across various functions, including Contact HR, Payroll, Data and Systems, and Onboarding. Here's what you can expect in this exciting role: Manage Employee Queries: Be the first point of contact for employee inquiries. Answer calls and respond to emails related to HR and employee issues. Data Management: Update and manage data within Service Now, ensuring everything is current and accurate. Live Chat Service Management: Oversee the daily operation of the live chat service on the UK Business Services PlugIn Portal, maintaining documentation and supporting the development of chat data and insights. Escalation Coordination: Support and coordinate escalations across all service lines to resolution, providing reporting and insights on live escalations. Metrics and KPIs: ...