Job Description
Your new companyA well‑established Housing Association is seeking an experienced Income Manager to join their team on a temporary basis. This is an excellent opportunity for an income specialist who thrives in a supportive and flexible environment and is looking for an immediate interim role.
Your new roleYou will play a key role in leading and supporting income‑related services, ensuring the effective management of rent accounts, arrears, and customer support. The ideal candidate will bring strong housing sector experience and the confidence to step into a busy operational environment quickly.
* Oversee and support income management activities within the housing team
* Ensure effective arrears management and compliance with policies
* Provide guidance, leadership, and support to officers (line management experience preferred but not essential)
* Work collaboratively across teams to support tenants and sustain tenancies
* Use sector‑specific systems to manage caseloads (Homemaster experience preferred)
What you'll need to succeed
* Background as an Income Officer, Housing Officer, Income Manager, or similar
* Strong understanding of arrears management and tenancy sustainment
* Experience using Homemaster (desirable)
* Confident communicator with strong decision‑making skills
* Comfortable working in a hybrid environment
* Able to start at short notice
What you'll get in return
* Month‑to‑month rolling interim position
* Flexible hybrid working (3 days from home / 2 in the office)
* Supportive, collaborative team culture
* Opportunity to make a real impact in a respected housing organisation
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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