Job Description
Job Advertisement: Operations Administration - AVP
Position: Assistant Vice President (AVP) - Operations Administration
Industry: Financial Services
Contract Length: 12 Months
Location: HEX
About Us
Our client is a leading organisation in the financial services sector, dedicated to maintaining a robust operational framework and ensuring effective risk management. We are seeking an experienced AVP to join our Operations and Administrative Department (OAD) within the Planning Risk and Control team.
Role Overview
The AVP for Operations Administration will play a critical role in supporting the section manager to ensure comprehensive risk management practises are embedded within OAD. This position is essential for promoting a transparent risk culture, ensuring operational incidents are managed effectively, and maintaining a robust control environment.
Key Responsibilities
* Identify, assess, and manage risks in line with the organisation's risk appetite.
* Promote an effective risk culture within OAD, ensuring all operational incidents are reported, reviewed, and appropriately mitigated.
* Review and challenge Management Information (MI) generated by various sections, ensuring effective performance of day-to-day controls.
* Collaborate with OAD section heads to develop and enhance MI reporting in response to changes in the business environment.
* Review operational risk incidents and ensure accurate recording in the Bank's incident reporting system (Connected Risk).
* Conduct periodic analyses of operational risk incidents for discussion in monthly governance meetings.
* Track and monitor the timely completion of actions related to operational incidents and risk issues in collaboration with issue owners and the Risk Management Department (RMD).
* Prepare and distribute management reports and MI packs across OAD/ODED, ensuring stakeholders are kept informed.
* Lead governance meetings, providing constructive challenge and proposing actionable solutions to address identified issues.
* Assist in defining and reporting Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) for OAD.
* Maintain and enhance departmental procedures related to risk and control.
* Contribute to initiatives aimed at departmental cost control.
Candidate Requirements
* Familiarity with operational risk management concepts, particularly within a banking operations context.
* Strong articulation skills, with the ability to communicate effectively at all organisational levels, both verbally and in writing.
* Proficient in Microsoft Excel, with strong analytical skills (experience with VLOOKUP and pivot tables is essential).
* Proven ability to work collaboratively within a team and build relationships across departments.
* Exceptional attention to detail and organisational skills.
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