Job Title: General Manager
Location: Uddingston Train Station, Glasgow
Job Type: Full-Time
About Us:
Skinny Coffee House is a vibrant, health-focused hub specialising in matcha, acai, flatbreads, coffee, and fresh baked goods. Located within Uddingston Train Station, we're a fast-paced, high-energy store serving a loyal and growing customer base. Our focus is on great products, standout customer service, and creating a stylish yet welcoming space for people to grab healthy fuel on the go. As we continue to grow, we're looking for a passionate and driven General Manager to lead our team and help take the brand to the next level.
The Role:
This is a hands-on leadership role perfect for someone who's confident on the floor, thrives in a fast-paced environment, and wants to be part of an exciting, growing brand. You'll be responsible for overseeing daily operations, ensuring excellent customer service, and motivating the team to perform at their best.
Key Responsibilities:
* Lead, support, and manage front-of-house staff
* Oversee stock levels, control waste, and manage supplier orders
* Ensure high standards of presentation – from the food and drinks to the shop floor
* Maintain a consistently excellent level of customer service
* Deliver daily, weekly, and monthly sales targets
* Help implement new ideas to improve efficiency, customer experience, and overall brand growth
* Act as the main point of contact for customer queries or team issues
* Support training and onboarding of new staff
* Report directly to the owners/brand leads
Who We're Looking For:
* Previous experience in hospitality (Assistant manager, or manager role)
* Strong leadership and team management skills
* Confident working with coffee, food prep, and service in a fast-paced setting
* A keen eye for detail and high presentation standards (especially with items like acai bowls)
* Friendly, calm under pressure, and highly organised
* Strong communication and customer service skills
* A passion for health, wellness, and creating positive customer experiences
Bonus Points If You:
* Have barista training or experience
* Are passionate about healthy food and drinks
* Are excited about helping to roll out and grow a young, ambitious brand
* Bring creativity and initiative to the table
Perks & Benefits:
* Staff discount
* Flexible working schedule
* Opportunity to grow with the business and take on new challenges
* Be part of an energetic, positive, and health-minded team
* Direct influence on how the store and brand continue to evolve
To Apply:
Please submit your CV and a short message about why you'd be a great fit for Skinny Coffee House. We're looking forward to meeting our next team leader
Job Types: Full-time, Permanent
Pay: £24,420.00-£28,500.00 per year
Benefits:
* Discounted or free food
* Employee discount
* Free parking
* On-site parking
* Store discount
Application question(s):
* Why are you the perfect candidate for Skinny?
Work Location: In person