Company descriptionLocation: Basingstoke (hybrid working 3 office days per week)Employment Type: Permanent, full timeAdditional Benefits: Annual BonusThink the AA is just about roadside assistance? Think again.For over a century, we\\\'ve been evolving and adapting. Today, as the nation\\\'s leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Business Analyst means you\\\'ll play a crucial role in our success and be part of this exciting motoring journey.Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change.#LI-HybridThis is the jobAre you passionate about driving change and improving business processes? We are seeking a dedicated and detail-oriented Business Analyst to join our IT Insurance function.In this role, you will be responsible for capturing, analysing, and documenting business requirements to ensure high-quality delivery through IT change projects and activities. You will work closely with Delivery and Portfolio Leads, as well as business teams, to understand current and future business processes, products, and operations.What will I be doing?Elicit and document business requirements through various methods such as interviews, workshops, and process reviews.Critically evaluate and reconcile information from multiple sources to identify true needs and deliver appropriate artifacts.Act as the liaison between business units, technology teams, and support teams, translating business requirements into technical solutions.Collaborate with developers, technical analysts, and subject matter experts to establish technical vision and analyse trade-offs.Engage in multiple initiatives simultaneously, driving business units to execute their plans successfully.Support innovation within the Business Analysis Centre of Excellence and contribute to governance and best practices.What do I need?Experienced IT Business Analyst with experience working within Financial Services regulated environment.Proficiency in process and data modelling, requirements capture, and analysis, as well as tools like Jira, MS Azure, Microsoft Outlook, Excel, Word, Visio, and PowerPoint.Excellent verbal and written communication skills, with the ability to interact professionally with diverse stakeholders.Familiarity with IT software development life cycle, project management methodologies (Agile and Waterfall), and IT terminology, including architectural models and database technologies.Preferably educated to degree level or equivalent professional experience, with related professional qualifications being beneficial.Analytical and logical thinker with a confident communication style, committed to continual assessment and improvement, and comfortable with challenging peers and adapting to business needs.Additional informationWe’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:25 days annual leave plus bank holidays + holiday buying schemeWorksave pension scheme with up to 7% employer contributionFree AA breakdown membership from Day 1 plus 50% discount for family and friendsDiscounts on AA products including car and home insuranceEmployee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and moreCompany funded life assuranceDiverse learning and development opportunities to support you to progress in your careerDedicated Employee Assistance Programme and a 24/7 remote GP service for you and your familyPlus, so much more!We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.#LI-HH