Birchwood Gardens, Primrose Drive, Shrewsbury, SY3 7FE (10‑Unit Mental Health Supported Living Scheme)
£37, £39,143.52 per annum
37.5 hours per week
Sanctuary Supported Living is delighted to be recruiting for a Local Service Manager at our brand new Mental Health supported living service Birchwood Gardens, Shrewsbury, which is due to open in May 2026.
At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible.
We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence.
No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day.
And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits.
The role of Local Service Manager will include:
Leading the overall delivery of the service, through the management of the team and liaison with the Area Service Manager
Developing and maintaining relationships with partners, key stakeholders, and external agencies
Overseeing the overall delivery of the service
Working closely with our internal and external partners to achieve KPI's
Overseeing the service's financial performance and managing the budget
Managing the recruitment, performance, and development of staff
Flexibility around working hours is expected in accordance with the needs of the service
Responsibility for health and safety in the service
Skills and experiences:
Proven experience of working in a managerial role within a similar service
NVQ Level 5 in Health and Social Care or equivalent
Strong leadership and problem-solving skills
Excellent communication skills and the ability to remain calm under pressure
Compassionate, caring, and hard working with a hands-on approach to support
Experience of working in a personalised way supporting service users to maximise opportunities for personal development
Proven ability to liaise effectively with statutory and voluntary partners
Are you ready to be your best?
Brilliant work deserves brilliant benefits As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you:
At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays) pro rata
A pension scheme with employer contributions
A variety of online discounts and rewards from major retailers
Health and well-being plans
Life assurance
Family friendly arrangements, including opportunities for flexible working
Tax efficient savings through our Cycle to Work scheme
A wide range of learning and development opportunities
Job Reference:227536
Please note: If you have lived or worked overseas, you may be required to provide an overseas police check. Any costs incurred for this will be reimbursed once employment has commenced.
We are only currently accepting applications from those with the right to work in the UK.
If you are applying internally, don't forget to use your internal careers account to submit your application.
We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early.
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.