Account Executive – Luxury Apparel & Lifestyle Sector
Location
Hybrid (London‑based)
Start Date
TBD
Salary
Competitive, dependent on experience
The Role
As Account Executive, you’ll be central to managing client relationships and ensuring seamless project delivery. You’ll liaise with repeat clients, prepare quotes, handle inquiries, and support account and project managers with day‑to‑day operations. The ideal candidate is proactive, detail‑oriented, and confident in maintaining exceptional client experiences from start to finish.
Key Responsibilities
* Build and nurture relationships with new and existing clients.
* Manage repeat sales and follow up on quotes to drive business growth.
* Understand client needs and make thoughtful product recommendations.
* Coordinate with the purchasing team to ensure timely order fulfilment.
* Maintain clear communication and ensure client satisfaction throughout each project.
* Create and maintain accurate client inventories.
* Assist with Scope of Works files, action sheets, and project documentation.
* Attend and host client meetings both onsite and offsite.
* Prepare client artwork and lookbooks for approval.
* Manage customisation and tailoring forms for repeat orders.
* Support the creation of bespoke order forms and client presentations.
* Prepare quotes and support accurate financial tracking for client projects.
* Monitor job profitability and assist with payment processing.
* Keep records and client files organised and up to date.
* Research new suppliers and products to enhance client offerings.
* Stay current with developments across key brands and in‑house products.
* Maintain a well‑organised, welcoming studio environment.
* Provide support with goods checking, repacking, and general studio duties as needed.
About You
* Experience in client relationship management or sales (ideally in fashion, lifestyle, or luxury goods).
* Strong organisational and communication skills.
* Proficiency in managing multiple projects and deadlines.
* Enthusiastic about luxury products, with a keen eye for detail and presentation.
* Comfortable working collaboratively across teams in a fast‑paced environment.
This is a fantastic opportunity for someone who thrives in a creative, high‑end environment and enjoys building lasting relationships with clients in the luxury lifestyle sector.
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