Salary: £30,559 -£33,366 per annum Grade: H Contract: Permanent Hours: 37 hours per week Location: Northallerton The Role Are you a super organised 'people person' with great communication and IT skills plus admin experience? Can you manage a varied workload including line-managing a team of Ceremonies Registrars, whilst always giving great customer service? Do you enjoy working with the public and have the ability to make arranging someone's special day seamless and stress-free? We are looking for a Lead Ceremonies Co-ordinator to join our Ceremonies Team based in the Northallerton Office. Key Responsibilities/ Duties: As a Lead Ceremonies Co-ordinator, you will; • Line-manage a team of Ceremonies Registrars • Deliver excellent customer service and support couples through their special day • Manage bookings, office diary, and legal documentation • Provide guidance on legal requirements for marriages and civil partnerships • Act as the "go to" person for couples, ensuring smooth ceremony planning • Handle complex queries and support operational staff • Participate in the weekend on-call rota for emergency registration issues This is a very varied role and the above is just a small overview, for full information please see the Job Description. What you can bring: We are looking for candidates who have; • Strong admin and communication skills (spoken and written English) • Customer-facing or front-line service experience • High attention to detail and professional appearance • Experience within a statutory framework is beneficial You should also be able to demonstrate a high level of commitment to delivering a quality service with excellent customer care, along with some line-management experience. The Team We offer a supportive team environment with opportunities for professional growth and career development. You will train to conduct and register marriages, civil partnerships and other non-statutory ceremonies within North Yorkshire, playing a fundamental part in these important and joyous occasions where your work directly impacts others' lives. Why Work for Us In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier. These include: • a local government pension scheme • salary sacrifice schemes • learning and development packages • career advancement opportunities • employee discount benefits including shopping and gym discounts • green car and cycle schemes • travel loans • Health Assured - confidential help and support for your wellbeing Contact: For more information, or an informal chat about the role, please contact Fran Rhodes: Fran.Rhodes@northyorks.gov.uk Key Dates: Closing Date: Sunday 22 nd June 2025 Interview Date: 09 th July 2025 Key Documents: Job Description Total Rewards Brochure NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds. Apply now