Role Purpose And Responsibilities
The Group People Systems Manager will lead the strategic direction, oversight and optimisation of the Company’s global HCM SAP Success Factors (and other associated people systems). The manager will guide the ongoing evolution of technology systems within human resources, ensuring that systems continuously adapt to changing business needs, regulatory requirements, and user expectations, fostering incremental improvements and long‑term resilience. Their focus is on strategic alignment and driving technology adoption within their functional area. The role will work in partnership with the Global People Leadership team, operational people professionals and the IT function to ensure the overall people systems landscape is continuously improving and driving efficiency across the organisation.
The Group People Systems Manager Is Responsible For
* Strategic Alignment & Technology Roadmap – working closely with functional stakeholders to understand business strategy and translate it into long‑term technology roadmaps.
* Identifying opportunities for technology to support business growth and efficiency.
* Recommending new technologies and system upgrades based on vendor roadmaps and operational requirements.
* Systems Estate Oversight – monitoring the performance of technology and ensuring systems are fit‑for‑purpose to support business processes.
* Governance of technology and data use within the function, ensuring compliance with standards and policies.
* Endorsing recommendations for system upgrades and replacements.
* Project & Programme Delivery – supporting the creation of functional technology programmes and cases for investment, overseeing delivery of all new technology investments approved by the Enterprise Project Management Office, and managing planning, resource allocation, progress monitoring and risk management.
* Stakeholder Engagement & Governance – acting as the point of contact and advisor for all technology requirements within people systems, engaging with functional leaders, vendors and regulatory bodies to ensure solutions meet functional needs and adhere to group‑wide governance frameworks.
* Change Management & Adoption – overseeing change management activities for new system implementations and upgrades, promoting effective adoption of new tools and platforms, and monitoring adoption rates and user feedback.
* Continuous Improvement – identifying and implementing process and system improvements to increase system stability, efficiency and automation, staying abreast of technology trends and best practices, and applying them to enhance functional capabilities.
* Team Leadership & Collaboration – building and leading the required team for system requirements and delivery, coaching and developing team members, and fostering a culture of collaboration and continuous learning.
Skills And Requirements
* Deep understanding of people systems processes and technology landscape in their area.
* Excellent working knowledge of the SAP Success Factors ecosystem alongside an awareness of technology trends in human resources.
* Experience in delivering technology projects and understanding of systems implementations.
* Strategic thinking to see the big picture and align systems with long‑term needs.
* Strong communication and interpersonal skills with the ability to build relationships across all levels.
* Understanding of technology standards, project management lifecycles and best practices with the ability to translate business needs into technical solutions.
Benefits
Health and wellbeing
* Private medical insurance for all UK colleagues.
* Health cash plan to support you with everyday health costs and treatments.
* Access to Peppy, providing free support from menopause experts for all UK colleagues.
* A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family.
* Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too.
Financial wellbeing
* We match employee pension contributions between 4.5% and 7%.
* Life assurance equal up to 4× your basic salary, with an option to increase the level of cover to 6× your salary.
* Our income protection scheme provides a financial benefit, as well as absence and return‑to‑work support due to long‑term illness or injury.
* Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing.
* As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes.
Lifestyle
* A minimum of 33–35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme.
* Holiday entitlement increased to a minimum of 35 days after 5 years’ service.
* Variety of employee saving schemes and discounts from high‑street retailers.
Enhanced family and carers leave
* Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave.
* Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay.
* Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid.
Learning and development
* Primary annual professional institution subscription.
* A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self‑development options.
Networks, communities, and social outcomes
* Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities.
* Make a difference within our communities through our social outcomes.
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