Junior Network Engineer Our Support Centre is in Hemel Hempstead Herts we operate a hybrid working model and have 700 amazing team members across our support centre. GBR Job Details Junior Network Engineer Location: Hemel Hempstead (Hybrid 3 Days in Office) Permanent - Full Time Annual salary bonus and benefits Step into the world of network engineering with Haven. As a Junior Network Engineer, you'll join our growing Digital team and help maintain, support and improve our network infrastructure across all parks and offices. This role is ideal for someone looking to build their technical skills in a supportive environment, working alongside experienced engineers to keep our networks secure, stable, and ready for the future. Your Opportunity Support day-to-day network operations and monitoring across Haven's sites. Assist with troubleshooting, maintenance and upgrades for LAN, WAN, and wireless networks. Respond to network incidents and service requests, escalating where needed. Help maintain accurate network documentation and configuration records. Ensure compliance with security policies and best practice. Take part in network projects, learning from senior engineers and gaining hands-on experience with modern technologies. What We're Looking For Basic experience in a network support or engineering role (internships or placements welcome). Basic understanding of LAN/WAN, VLAN, VPN and wireless networking. Familiarity with routing and switching (Cisco, HP or similar). Awareness of network security principles (firewalls, IDS/IPS, NAC). Excellent troubleshooting and problem-solving skills. Team player with a proactive and customer-focused approach. Certifications such as CCNA or Network are desirable but not essential. Why Haven? At Haven, we're one great team, united by our passion for creating amazing experiences for our guests and our people. You'll have access to training, mentoring, and opportunities to grow your career in a supportive, forward-thinking environment. What's In It For You? - 25 Days Holiday Bank Holidays Holiday Buy Scheme - Annual bonus - 20% discount on both Haven and Warner Hotels holiday for you, family and friends - Comprehensive wellbeing support - Access to the Bourne Leisure corporate box at the O2 Arena ,London - Exclusive discounts with corporate partners - Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees - Enhanced family friendly policies and pay (eligibility criteria applied) Who are we? We're part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. What's it like to work with us? Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events. What can you expect during the recruitment process? The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk.