Job Description
Description
Service Delivery Supervisor
As a Service Delivery Supervisor, you will manage the LDP Operational Teams in the successful delivery of the Cadent Mains Replacement Programme. You will provide supervision to these teams from work handover to project completion, ensuring effective and efficient operations. Success will be measured against our three imperatives: HSEQ performance, programme adherence, and customer satisfaction.
Key Responsibilities
We are looking for someone to:
1. Supervise delivery teams during works, including site setup, enabling works, gas operations, backfill, reinstatement, and site completion.
2. Attend sites to disseminate the Construction Phase Plan, RAMS, and brief team leaders on responsibilities to ensure compliance with statutory requirements (CDM, IGEM) and Cadent standards.
3. Supervise the opening and closing of street works permits in accordance with NRSWA, managing traffic and permit conditions, and capturing reinstatement information.
4. Ensure all client and operational requirements are met professionally and efficiently.
5. Work with the Customer Liaison Officer to engage with customers and identify needs to minimize disruption.
6. Provide daily and weekly reports to meet service levels and objectives.
7. Contribute positively to the team by providing solutions and embracing change.
8. Report safety issues as per company procedures.
Experience and Qualifications
* SHEA (Gas)
* NRSWA 1991 (Supervisor)
* SCO 1, 2 & 5 (preferred)
* IOSH or SMSTS (preferred)
* NCO Gas Level 2 / Gas manager’s appreciation
Salary and Benefits
We offer a competitive salary based on experience along with a full benefits package.
Equal Opportunity and Inclusion
Network Plus is proud to be an Equal Opportunity Employer, celebrating diversity and providing an inclusive environment. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners.
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About Network Plus
Network Plus delivers essential utility and infrastructure services across the UK. We value diverse experiences and are committed to an inclusive environment where everyone can thrive.
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