Gleeson has partnered with a dynamic and rapidly expanding Global business specialising in innovative Warehouse and logistics.
As a Interim Operations Manager, you'll play a pivotal role in shaping the future of Warehouse and Transport for the Depot.
Job Title : Operations Manager
Day Rate : Negotiable
Key Responsibilities:
* Oversee day-to-day site operations, including staff management, contractor supervision, and visitor control.
* Provide clear leadership, support, and escalation guidance for team leaders and shift managers.
* Collaborate with internal stakeholders to align processing volumes with operational capacity.
* Lead by example in delivering service excellence, meeting KPIs, and ensuring budgetary compliance.
* Ensure all operational activities comply with SOPs, SSOWs, and site policies.
* Manage and develop a high-performing team through coaching and structured performance management.
* Produce regular operational reports and act as final point of contact for site-level issues.
* Own the preparation and management of the annual operations budget.
* Develop strong working relationships with key stakeholders to drive service quality and long-term partnerships.
* Promote a culture of operational excellence, continuous improvement, and Lean methodology.
* Ensure full HSE compliance and embed a safety-first culture across the site.
* Lead customer satisfaction improvement initiatives and ensure contract governance is adhered to.
* Conduct formal reviews, reporting cadence, and strategic updates with internal and external stakeholders.
* Act as lead contact for all operational escalations and service-related matters.
* Work closely with procurement, business development, and sector teams to identify cross-functional solutions.
* Support interdepartmental communication to ensure seamless client experience and process efficiency.
Ideal Candidate :
* Proven experience in warehouse, distribution, or logistics operations management.
* Strong leadership skills with a proven ability to lead, coach, and develop teams in a high-paced environment.
* Excellent stakeholder engagement, including C-suite and executive-level communication.
* Demonstrable experience managing budgets, delivering KPIs, and implementing performance improvements.
* Experience with health & safety compliance (NEBOSH certification desirable).
* Strong understanding of HSEQ environments and safety standards ( Food Industry)
* Commercial awareness and commitment to exceptional customer service.
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Created on 26/06/2025 by JR United Kingdom
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