A technology services provider based in Hatfield is seeking a Design Manager / Technical Lead to oversee a team of Technical Consultants. This role involves setting technical direction and standards for Genesys Cloud services while promoting a culture of quality and innovation. The ideal candidate will have a strong technical background in CCaaS platforms and experience in leading technical teams. This position allows for hybrid working arrangements, ensuring flexibility for the right professional. #J-18808-Ljbffr