At a glance:
Roles Available: Customer Deliver Hub Driver- Installer Trainee & Installer
Position: Permanent
Location: Killingworth CDH (Newcastle upon Tyne)
Salary: Please note from 01/04/25 the expected starting rates for a Customer Delivery Hub, Installer Trainee will be £29,000 (Annual) & Installer will be £29,000 (Annual)
Please note: Due to the nature of these roles, we require all applicants to be over 18 to apply.
Driver Installer Trainee's key Responsibilities:
* Complete the 3 month Customer Delivery Installer Trainee programme to become a fully qualified John Lewis Customer Delivery Installer.
* Being an ambassador for the John Lewis brand with great customer service is your number one priority.
* Load up your lorry with the day's deliveries working alongside the warehouse team.
* Showing great respect and courtesy for the customer's home and handling unexpected situations to find the best possible solution for your customers.
* Installing products efficiently and quickly for our customers and demonstrating how they work once installed.
* Keeping up to date with new products and technologies to ensure you perform your role at your best.
* Maintaining a safe working environment.
Please note this role involves heavy lifting: You will spend a lot of time delivering large items such as sofas, white goods, sports equipment, furniture, beds, and mattresses.
Essential skills/experience you'll need as a CDH Driver Installer:
* Manual C1 UK driving licence (with a maximum of 6 points).
* DCPC (Drivers Qualification Card) by the first day in role and Tachograph Card.
* Previous experience driving a 7.5-tonne vehicle.
* Previous experience in a customer-facing role.
* Great verbal communication skills both over the phone and face-to-face.
* Good understanding of technology.
Desirable skills/experience you can bring to the Installer role:
* Experience of home delivery and installation of electrical and furniture products.
* Installation and disconnection of white goods.
* TV installation.
* Assembly of a flat pack.
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