About The Company Location: Southwest England (with travel across the UK) Hours: Full-time, 40 hours/week Salary: £47,000 £3,000 Car Allowance Reporting to: Group Quality Assurance & Inspection Manager At Salutem, we believe everyone deserves the opportunity to live a healthy, active, and fulfilling life—regardless of background or disability. We create safe, stimulating environments for adults and young people, empowering them with choice, control, and independence. We’re looking for a Quality Assurance Manager to help us deliver excellence across our services. If you're passionate about driving high standards in care, leading improvement initiatives, and making a real difference, this could be your next career move. About The Role About the Role As Quality Assurance Manager, you’ll work alongside the Group Quality Assurance & Inspection Manager to: Lead quality assurance processes and ensure regulatory compliance (CQC, Ofsted, CIW, Estyn). Conduct audits, inspections, and assessments to identify improvements. Drive national and regional quality initiatives to help services achieve “Outstanding” ratings. Support managers with regulatory responses and develop action plans. Monitor incidents, complaints, and safeguarding concerns. Promote person-centred planning and ensure care plans reflect individual needs. Provide leadership, coaching, and mentoring to staff. Deliver thematic reports and contribute to policy development. Lead specific projects to support service development and best practice. Maintain strong relationships with internal and external stakeholders. Champion quality across all sites and promote continuous improvement.What We’re Looking For Essential Skills & Experience: Degree-level education in health or social care (desirable). Minimum 5 years’ experience in health/social care. Strong understanding of UK healthcare regulation and compliance. Experience in clinical audit, policy development, and training delivery. Proven ability to lead change and respond to compliance shortfalls. Excellent communication and IT skills. Experience working with supported individuals to improve service delivery. Ability to produce high-quality reports and effectively use digital care management platforms.Personal Attributes: Empathetic, diplomatic, and sensitive to issues of vulnerability and independence. Flexible, resilient, and able to manage competing priorities. Committed to personal development and continuous learning. A collaborative leader who empowers others and promotes a no-blame culture. Passionate about delivering excellent customer service and valuing the people we support.Our Values At Salutem, we live by our values: Supportive – We promote opportunities for everyone. Ambitious – We strive for the best outcomes. Loyal – We put people at the heart of everything we do. Unique – We innovate without compromising quality. Transparent – We foster openness and mutual respect. Engaging – We work in partnership with all stakeholders. Meaningful – We offer aspirational opportunities for a fulfilling life.Travel Requirements This role involves regular travel across England and Wales, with occasional overnight stays as needed. Ready to Make a Difference? If you’re a passionate quality leader ready to help shape the future of care at Salutem, we’d love to hear from you. Apply today and be part of a team that’s transforming lives. Salutem Care and Education is dedicated to protecting and promoting the well-being of children, young adults, and vulnerable individuals. As part of our safer recruitment process, the successful candidate will be required to complete thorough pre-employment checks, including an enhanced DBS and, where applicable, overseas criminal record checks