Job Summary
Due to expansion of the team we are looking for someone to work 22‑28 hours a week. The Care Coordinator within the Clinical Coding Team is primarily responsible for ensuring that all external and internal patient correspondence is acted upon at the appropriate level and accurately coded in the patients medical record.
Depending on experience, the role may be expanded to include supporting and deputising for the Deputy Clinical Coding Manager in their absence as well as supporting with auditing and formal in‑house training.
About Us
Canterbury Medical Practice's priority is to provide the highest standard of clinical care to the 24,000 patients registered with the Practice as well as those from other practices who are seen in our additional clinics. We aim to work collaboratively with other healthcare providers and support organisations, to enable more patients to be treated in a primary care setting, closer to home. We embrace a continuous improvement ethos and strive to ensure that we are available to patients when they need a consultation. We have a holistic approach to patient care and a strong training ethos within the practice with a team of medical and non‑medical educators as well as opportunities for non‑clinical staff to develop and progress.
Key Responsibilities
* Ensure all external and internal patient correspondence is acted upon at the appropriate level.
* Accurately code patient records in EMIS Web Clinical System.
* Support and deputise for the Deputy Clinical Coding Manager when required.
* Assist with auditing and formal in‑house training.
Person Specification – Essential
* Track record of administrative experience in a healthcare setting or similar.
* Good interpersonal and communication skills.
* Highly organised with excellent attention to detail.
* Strong time‑management and ability to prioritise workload.
* Knowledge of EMIS Web Clinical System and Docman.
* Good knowledge of Microsoft Office software.
* Ability to work autonomously.
* Ability to follow policy and procedures.
* Accuracy in recording data.
* High levels of integrity and confidentiality.
Personal Qualities
* Flexible approach to the evolving nature of the role.
* Able to show good initiative and judgement.
* Good verbal and written communication.
* Enthusiastic and motivated.
* Ability to work collaboratively in a team.
* Drive to provide excellent administrative services.
* Take pride in providing a good service.
* Ability to use own initiative and work under pressure.
Qualifications – Essential
* Good standard of education with literacy and numeracy skills.
Desirable
* Track record of administrative experience in General Practice.
* Good understanding of clinical coding and medical terminology.
* Experience of training and mentoring colleagues.
Salary and Contract
£13 per hour, Permanent, Part‑time, 22‑28 hours per week.
Working Pattern & Location
Part‑time, Patrixbourne Road, Bridge, Canterbury, Kent, CT4 5BL, United Kingdom.
Reference Number
A1309‑26‑0004
Contact Information
Clinical Coding Deputy Manager – Michele Coppard
michele.coppard@nhs.net
01227 931476
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and therefore a Disclosure to the Disclosure and Barring Service is required to check for any previous criminal convictions.
Application Deadline
Closing date: 03 June 2026
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