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Workshop Controller – Wembley area (good money!)
Our client is a main dealership looking to recruit an experienced Workshop Controller to join their busy site.
Workshop Controller Role:
You will manage a busy and thriving workshop daily, overseeing Technicians. This position is responsible for all aspects of workshop management, including issuing work, tooling & equipment, and Health & Safety.
Workshop Controller – Key responsibilities:
* Full responsibility for issuing work, considering loading and customer commitments as coordinated with the reception team.
* Ensure workshop processes comply with retail, internal, and warranty guidelines.
* Ensure all work is issued efficiently.
* Oversee issuing and progress of Sales Department preparation work.
* Provide updates on workshop progress, highlighting potential issues and taking preventative actions to maintain Customer Satisfaction.
* Maintain a comprehensive understanding of Health and Safety Legislation.
Workshop Controller – Requirements:
* Previous experience as a Workshop Controller or Service Manager is preferred.
* Confidence and a strong understanding of workshop processes and team management.
* Full driving license; notify any endorsements.
* IT literacy; Kerridge knowledge is a plus.
* Good numerical and administrative skills, with attention to detail for KPI accuracy.
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