Overview
It's all about the bustle. You'll lead from the front, setting the pace high for the team so everyone delivers on time, every time. You're all over the detail, never settle for second best and you make it your mission for your Lounge to be the place to go for the local community. It’s not a job for the faint hearted, but you know you've got what it takes.
Responsibilities
The role involves supporting the management team to maintain high service standards, delivering 14 shifts with the team, ensuring customers leave happy, and leading from the front to set the pace and ensure on-time delivery of duties. You will be thorough and focused on detail to help the Lounge be the destination for the local community.
Benefits
* Tips shared equally across the team, based on hours worked
* Paid breaks
* Staff food on every shift, regardless of hours worked
* 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
* 28 days holiday (inclusive of Bank Holidays) pro rata
* Competitions and incentives (like jetting off on an all expenses paid trip with one of our supplier)
* Christmas and Boxing Day off!
* The best staff party - Loungefest
* Emotional and practical support via the Licenced Trade Charity
* Power over your pay with Wagestream
* Company pension scheme
* Long service awards
* Great opportunity for personal development and career progression in a fast-growing business
What you'll bring
* You are probably an existing Supervisor, Team Leader or an epic front of house team member ready to take their first step into management with a background in restaurants, bars, caf or coffee shops.
* You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
* A natural talent and passion for hospitality.
* Extremely driven and relentless at overcoming challenges or obstacles.
* Good literacy skills alongside excellent attention to detail to support reporting on KPIs.
* Good communication skills with the ability to build rapport and trust.
* Self--motivator working at pace with limited supervision whilst adhering to pressure and timescales.
* Strong knowledge of best practice in the following areas: sales building, sales and labour forecasts, paperwork and reporting, recruitment and HR and NPS.
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram
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