Client Support Administrator
Location - Outskirts of Felbridge
Salary - Up to 26,500
Lloyd Recruitment Services is excited to be working with a well-established organisation on the outskirts of Felbridge that's looking to expand its operations team with the addition of a Client Support Administrator. This is a fantastic opportunity for someone who enjoys working in a varied, fast‑paced environment where no two days are the same. You'll play an important part in ensuring smooth coordination across different teams and clients.
The opportunity offers:
* 25 days holiday
* Pension contribution
* Hybrid working
* Cycle to work scheme
Your key responsibilities will include:
* Coordinating service bookings and client communications
* Liaising with assessors, clients, and internal departments to ensure accurate and timely service delivery
* Updating and maintaining client records across internal systems
* Monitoring performance data and supporting reporting for management
* Supporting process improvements and team-wide admin projects
* Handling incoming queries and escalating when necessary
* Maintaining quality control processes
What we’re looking for:
* Experience in an administration, coordination, or scheduling role
* Excellent communication skills, both written and verbal
* Great attention to detail and ability to multitask
* Solid IT skills including Excel and CRM systems
* Confident working independently and as part of a team
* Someone who thrives in a structured, deadline‑driven environment
Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer.
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