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Head of merchandising

Stretford
Club L London
Head of merchandising
Posted: 23h ago
Offer description

About us

Club L London are the next-generation online retailer refining accessible luxury for forward-thinking women worldwide. Delivering timeless and trend-oriented styles in sizes 4-20 for every life moment, we design proudly in-house in the UK; with premium quality, exceptional fit and affordable style at the forefront.

Collaboration, communication and curiosity drive our extraordinary workforce – an ambitious team of diverse, experienced and up-and-coming talents that we think you’d fit right into.

A role at Club L is more than a job, it’s a lifestyle for the innovative, inspired and intuitive thinker.

The Role

Your primary goal is to ensure we consistently have the right stock, in the right quantities, at the right time. You will leverage your merchandising expertise to provide regular performance insights and identify emerging trends to help drive sales.

Your role includes managing delivery and shipment deadlines, addressing risks, and ensuring stock intake aligns with planned levels, while providing weekly updates on any intake issues. You will also be proactive in finding ways to boost profitability, recommending markdowns, promotions, and rebuys as needed.

Additionally, you will be responsible for negotiating and purchasing the inventory necessary to meet customer expectations, considering price, quality, and delivery to maintain smooth supply chain operations. This will also involve researching our target market, analysing sales data, working closely with the production team to communication priorities and trading plans, and identifying market gaps and opportunities to predict future buying trends.

Roles and Responsibilities

* Ensure the Right Stock at the Right Place and Right Time – Stock for Collections must land on time at the right location with the right depth of buys.
* Drive Cash & Value Generation – Plan annual orders to maximize cash flow and inventory efficiency.
* Own and Optimize Product Categories – Take full ownership of the product categories, using data to boost sales volume and profitability across all assigned areas.
* Set Strategic Direction for Product Ranges – Provide guidance on product range development and planning processes to ensure alignment with the company's goals.
* Control Stock Levels – Monitor weekly sales and stock intake to ensure core lines remain in stock and inventory levels are optimized.
* Create Category Forecast – Split topline Finance budgets/forecasts by category. Ensure stock purchasing is in-line with budget/forecast, whilst working with Finance to adjust for performance.
* Analyse Best and Worst Sellers – Regularly assess product performance, making informed recommendations to drive key KPIs. Ensure best sellers are never out of stock and worst sellers are cleared through.
* Recommend Promotions & Rebuys – Suggest and support markdowns, promotions, and rebuys as needed to optimize inventory and sales.
* Supply Data for Informed Decisions – Provide internal teams with necessary insights and data to guide informed decision-making and planning.
* Manage Delivery Schedules – Ensure critical path dates are met, and stock is delivered on time, managing the full delivery schedule
* Influence Range & Merchandising Plans – Utilize insights to influence product range decisions and merchandising strategies in collaboration with design and senior stakeholders. Align purchasing plans with the CEO and CFO.
* Provide Expertise in Product & Merchandising Practices – Share knowledge of best practices within apparel categories to ensure effective merchandising strategies.
* Collaborate with Internal and External Stakeholders – Foster strong relationships and positively influence internal teams and external partners.
* Uphold Club L London Values – Ensure all actions and decisions reflect and uphold the brand’s core values and vision.
* Think Like a Customer – Maintain a customer-first mentality in every decision, every day.

What does good look like?

* % Stock On-Hand vs Stock Turnover/Cover – Track the percentage of stock available compared to how quickly it is sold or turned over, ensuring the right balance between stock levels and demand.
* Stock Availability – Monitor and measure the availability of stock to ensure it’s consistently on hand when needed, minimizing stockouts.
* Adherence to Budgeted Cash Flow Levels – Measure and control inventory-related cash flow, ensuring spending is aligned with the planned budget and available cash resources.
* Monthly Sales Targets – Ensure that stock levels are aligned with monthly sales targets, enabling the trading team to meet or exceed performance expectations.

Skills & Experience:

* 7+ years of experience within Merchandising ideally within fashion
* Previous experience of managing a team

What's on offer?

* Bi-annual bonus scheme
* 25 days of annual leave (plus bank holidays)
* Extra day off for your birthday
* Flexible working hours around core hours of 10-4
* 40% staff discount across Club L and Lavish Alice products
* Cycle to work scheme
* Healthcare Cashplan
* Free onsite gym
* Enhanced pension contribution
* Enhanced maternity and sick pay
* Free snacks, drinks & treats
* Social events
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