Job Description As our Night Receptionist, you… Are the ‘face of ibis London Blackfriars’, extending a warm welcome to our guests during the night, putting their well-being at the heart of everything you do, while adding your personal touch to their stay. Assist in the general running of the hotel at night and make the link with the different departments of the hotel to ensure a wonderful guest experience. Are an autonomous and passionate individual, dedicated to continuously improving the quality of the hotel's services. Undertake night audits and hotel safety checks to make sure everyone in our hotel is safe and looked after. You should be confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention.