Description
The CC will work as part of a busy team of around 16 credit controllers within the CC Department. You will be responsible for a ledger & achieving the firm's collection targets. The Credit Control Team structure is Credit & Collections Senior Manager (CCM), Credit Control Manager (CM), Credit Control Supervisor (CCS), Credit Controllers & Credit Controller Administrator.
(This is a 6 month fixed-term contract)
Key Responsibilities
The Credit Controller will undertake the following key responsibilities;
* High volume external/internal phone calls/emails chasing the firm's debt.
* Regular contact with Partners, Clients and fee-earners about their debt.
* Dealing with queries in-line with the ISO27001 requirements (internal & external).
* Use 3E software to manage a ledger, notes, queries.
* Frequent liaison with other teams within the Finance department.
* Regular meetings with management to discuss collections, escalations and problematic issues.
* Adhere to the firm's collection procedure. Understand & manage the Partners requirements.
* Ensure cash collection targets are met. Confident in own ability and able to look for a resolution prior to escalating.
* Handle confidential information in line with the firms' data security protocols.
* Collating & correcting Invoice data & cleansing existing data Liaising with accounts to provide and receive information to ensure data accuracy.
* Contact the Sales Ledger Team to ensure allocations are completed accurately.
* Review all debt to identify matters in need of write off or escalation.
* Use excel to sort, analyse & display data, & use pivot tables & V lookups. Occasional travel to other offices.
Skills, Knowledge and Expertise
The candidate will be able to demonstrate the following key skills and attributes;
* Good credit control experience including managing queries - essential
* Track record of reducing debt in a collections environment - essential
* Previous legal or professional services experience - essential
* Insurance/reinsurance knowledge & collections experience - essential
* Experience of 3E or legal accounting systems – highly desirable
* Experience of dealing with Partners & fee-earners in meetings about their debt - highly desirable.
* Experience of E-billing processes and portals - highly desirable.
* A tenacious personality able to handle difficult phone calls and meetings.
* Lateral thinker able to generate creative solutions to complex problems
* Excellent communication skills.
* Ability to manage high work-loads.
* A team player but able to use own initiative.
* IT literate with ability to pick up new systems quickly.
* Flexible with a positive 'can do' attitude.
* Good level of numeracy, spelling and grammar.
* Attention to detail, able to write concise and detailed emails.
This is a role in the credit control team that would suit an experienced credit controller who manages their own ledger and thrives in a busy collections environment.
About DAC Beachcroft
We are a leading international legal business with over 3,000 colleagues and a diverse range of capabilities. We are market leaders in insurance, health and real estate but with a full-service offering, including growing Financial Services and Tech capabilities. We represent a wide range of clients – from household names to government departments and NHS bodies. We act for nearly all of the top-20 UK and global insurers, we're market leaders in the provision of strategic, commercial and regulatory advice to providers and commissioners in the health sector, and in real estate we advise all of the UK's top-five housebuilders.
We are a fast-growing international business with offices around the globe. In addition to our 11 UK offices, we also have offices in Bogota, Buenos Aires, Dublin, Lima, Los Angeles, Hong Kong, Madrid, Mexico City, Milan, New York, Paris, Rome, Santiago de Chile, and Singapore plus a representative office in Miami and broad network of affiliations across the globe.
At DAC Beachcroft we are committed to and recognise the importance of equity, diversity and inclusion across the board, including and beyond the protected characteristics. We take decisions based solely on merit. We value, welcome and seek out people with different backgrounds and life experiences, perspectives, beliefs, ways of thinking and identities.
We are happy to talk flexible working with our Flex Forward scheme. We would encourage you to talk to us about our approach to flexible working during the hiring process if you would like to explore this further.
Note for Recruitment Agencies
DAC Beachcroft manages all vacancies via our in-house recruitment teams, prioritising direct sourcing and referrals. When external support is required, roles are released to selected agencies on our Preferred Supplier List (PSL).
Speculative CVs sent to any DAC Beachcroft employee without prior instruction from our recruitment teams (LLP and CSG) will not be accepted, and no fees will be payable.
For PSL queries, please contact: or