Job Title: Sales Administrator
Salary: £30,000 per annum
Location: Hemel Hempstead
Hours: Monday to Friday, 9:00am - 5:00pm
Contract: Permanent
Key Responsibilities
* Maintain and nurture relationships with existing and prospective customers.
* Respond to customer enquiries via email and telephone, providing product information and advice.
* Prepare, issue, and follow up on quotations.
* Process orders accurately and liaise with logistics partners to arrange collections and deliveries.
* Raise commercial invoices and support account management activities.
* Support business development activities, including identifying new sales opportunities.
* Maintain and update customer and product data across internal systems.
* Collaborate with colleagues to ensure smooth communication and efficient processes.
* Assist with the preparation of customer reports as required.
Skills and Competencies
* Positive, proactive, and a fast learner with strong attention to detail.
* Excellent written and verbal communication skills.
* Strong numeracy skills and commercial awareness.
* Proficient in Microsoft Office, particularly Excel and Outlook.
* Customer-focused with the ability to build strong relationships.
* Able to work independently and as part of a team.
* Flexible, adaptable, and able to work under pressure.
Experience and Education
* Previous experience in a commercial, customer service, or administrative role is preferred.
* Degree-level education is desirable but not essential.
* Experience with commerce, entrepreneurship, or trade operations is advantageous.
* Knowledge of additional languages is a plus but not required.
Thank you for your interest in this vacancy. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted.
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