We are seeking an experienced Head of IT to lead and evolve the organisation’s technology landscape, with particular ownership of our IFS ERP platform and wider business systems. This is a strategic and hands-on leadership role responsible for IT operations, ERP strategy, digital transformation, security, and service delivery across the business.
You will align IT with commercial objectives, drive system optimisation, and lead a high-performing IT function that supports growth, efficiency, and innovation.
Key Responsibilities Define and deliver the organisation’s IT strategy aligned with business goals
Act as the senior IT leader and trusted advisor to executive stakeholders
Lead IT governance, architecture direction, and technology roadmaps
Manage IT budgets, forecasting, and vendor partnerships
Build, mentor, and lead internal IT and applications teams
IFS ERP & Business Systems Ownership Own the strategic direction, performance, and roadmap of the IFS ERP platform
Ensure effective ERP support, optimisation, and continuous improvement
Oversee upgrades, enhancements, integrations, and module expansions
Partner with functional leaders to ensure ERP supports core business processes
Drive ERP best practice, data integrity, and adoption across the organisation
Operations & Service Delivery Ensure reliable IT operations and infrastructure performance
Oversee service management, SLAs, and support models
Improve ITIL-aligned service processes where appropriate
Manage third-party providers and managed services
Security & Risk Own IT security, compliance, and risk management frameworks
Ensure appropriate controls, policies, and disaster recovery capabilities
Lead cyber security posture and business continuity planning
Change & Transformation Lead digital and systems transformation initiatives
Drive automation and process efficiency through technology
Sponsor major IT and ERP change programmes
Manage organisational change and stakeholder engagement
Required Experience Proven experience in a Head of IT / IT Director / Senior IT Leadership role
Strong experience managing IT within an IFS ERP environment (IFS Cloud / Apps 10 / Apps 9)
Track record of owning ERP strategy, delivery, and optimisation
Experience leading cross-functional IT and applications teams
Experience managing IT vendors, ERP partners, and service providers
Demonstrated success delivering IT transformation or ERP programmes
Strong budget and commercial management experience
Technical & Functional Knowledge Deep understanding of IFS ERP architecture and ecosystem
ERP governance, change control, and release management
Systems integration and data architecture principles
Infrastructure and cloud platform knowledge
IT security and compliance frameworks
Service delivery and support model design
Leadership & Soft Skills Strong communication and decision-making skills
Commercially aware and outcome-driven
Able to bridge business and technology priorities
Change leadership and organisational influence
Desirable (Nice to Have) Experience with IFS Cloud transformation programmes
Industry experience in manufacturing, engineering, energy, or asset-intensive sectors
ITIL, security, or enterprise architecture certifications
Experience leading multi-site or international IT operations
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