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Job Details
* Title: Yard Apprentice
* Location: Lymington
* Apprenticeship: Customer Service Level 2
* Hours: 8am-5pm Monday to Friday, 40 hours/week
* Hourly Rate: £7.55
About Elliotts Premier Roofing Limited
We have over 180 years of experience and were named “Employer of the Year 2024” at the Solent 250 Business Awards. Our team of over 300 people is dedicated to helping our customers build, with a focus on long-term relationships and excellent service.
Role Overview
The successful candidate will undertake a Level 2 Customer Service Practitioner apprenticeship, supported by an Apprenticeship Coach from HTP Apprenticeship College.
Responsibilities
1. Learn about our products and services.
2. Communicate with customers face-to-face and via phone.
3. Provide accurate pricing and quotations.
4. Assist with invoicing and administrative tasks.
5. Serve customers in the yard, manually and using a forklift.
6. Load and unload lorries.
7. Receive and store products, handle paperwork.
8. Maintain yard housekeeping.
9. Support health & safety compliance.
Candidate Requirements
1. Strong verbal and written communication skills.
2. Basic IT knowledge; training provided.
3. Numeracy skills for pricing and measurements.
4. Problem-solving ability and helpful attitude.
5. Friendly, positive, and organized.
6. Drive to succeed and excellent interpersonal skills.
What We Offer
* Supportive work environment with experienced team members.
* Annual profit share scheme.
* Wellbeing support 24/7.
* Enhanced maternity and paternity pay.
* Unlimited training opportunities.
* Staff discounts, Christmas hampers, monthly treats, and pension scheme.
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