Job Description
Student Wellbeing Administrator
Student Wellbeing Administrator £13.87 per hour + holiday pay | 35 hours per weekTemporary - ongoing (minimum 4 months)We’re looking for a new team member to join a busy Student Support and Wellbeing team. This is a front-line administrative role, supporting students with queries and ensuring they’re directed to the right services.What you’ll be doing:
* Providing first-point-of-contact support to students (in person and over the phone)
* Responding to student queries and giving clear, accurate information
* Logging mitigating circumstances and coursework extension requests accurately (Excel)
* Drafting and sending sensitively worded emails using Outlook templates
* Signposting and referring students to appropriate support services
* Handling confidential information in line with GDPR
* Working closely with colleagues across multiple teams
What we’re looking for:
* Strong written communication and attention to detail
* Excellent organisation and ability to follow processes
* Confidence using Excel and Outlook
* Calm, professional, and approachable manner
* Previous admin experience desirable
* Able to work independently while knowing when to ask for support
A great opportunity for someone organised, empathetic, and confident supporting student wellbeing in a fast-paced environment.
# 4794033