Job Description
Delegate Experience Lead
Location:Ware, Hertfordshire SG12 9LR Onsite
Job Type:Full Time
Hours:Office-based: Monday to Friday, 8:30am5:00pm
Salary:£24,000.00£28,000.00 (DOE) per annum
Benefits:Company events, Opportunities to travel, Company pension,Free parking, Sick pay Birthday off, Access to onsite gym.
About Us:
EDS, is a leading global B2B conference and events company specialising inC-Suite engagement. EDS brings together senior leaders from global corporations to facilitate the exchange of ideas, best practices, and collaborative learning.
Due to continued expansion, we are now seeking aDelegate Experience Leadto join our team. This role is pivotal in ensuring every delegates journey from registration to attendance is seamless, professional, and world-class. Reporting directly to the Head of Marketing & Execution.
Key Responsibilities:
1. Review all incoming delegate registrations to confirm alignment with qualification criteria for eachXseriesandXperientialevent.
2. Process and assign confirmed delegates inHubSpot, ensuring accurate records and correct linkage to internal stakeholders.
3. Manage bookings driven by themarketing team, ensuring timelines, expectations, and handovers are consistently followed.
4. Act as theprimary point of contactfor dele...