Annual salary: up to £36,425.30
Multi-skilled Operative
Location: Tonbridge – Sussex - Hastings - Brighton
Contract: Full Time Permanent
Salary up to £36,425.30 per annum, plus, company van & fuel card
42.5 hours per week (8-5 Monday- Friday)
About the role:
We’re on the lookout for a reliable and skilled Multi‑Skilled Operative (MSO) to join our team, supporting a busy responsive repairs contract between Brighton and Kent. This is a hands‑on role where you’ll deliver high‑quality repairs across residents’ homes, with a core focus on plumbing, plastering, and locksmith works, while still supporting other associated trades as required.
You’ll be working across occupied properties, responding to day‑to‑day repair requests and ensuring homes are safe, secure, and well maintained. No two days are the same, and your ability to adapt, problem‑solve, and provide excellent customer service will be key to your success.
With a strong pipeline of work and a commitment to improving social housing standards, this is a great opportunity to join a team that genuinely makes a difference. We’re looking for someone dependable, customer‑focused, and passionate about getting the job done right first time.
Duties:
1. Carry out day‑to‑day responsive repairs across social housing properties
2. Undertake domestic plumbing repairs, including leaks, dripping taps, blocked sinks, toilets, traps, wastes, and pipework
3. Repair or replace sanitary ware such as basins, toilets, taps, and shower components
4. Carry out first‑fix and second‑fix plumbing works following leaks or maintenance repairs
5. Complete patch plastering, skimming, and making good to walls and ceilings
6. Repair plaster damage caused by water leaks, damp, or previous works
7. Carry out locksmith duties, including replacing and repairing locks, cylinders, handles, hinges, door furniture, and securing properties
8. Repair or replace internal doors and ironmongery associated with lock changes
9. Complete minor tiling repairs linked to plumbing works, including re‑grouting and sealing
10. Carry out basic making‑good, sealing, and finishing works following repairs
11. Ensure all works are completed safely, efficiently, and to a high standard
12. Work sensitively within occupied homes, respecting residents’ needs, privacy, and security
13. Participate in an out‑of‑hours emergency repair rota where required
14. Identify and report any additional works, safeguarding concerns, or defects outside the scope of the job
15. Deliver excellent customer service while working in residents’ homes
16. Accurately record job details, materials used, and completion notes using handheld devices or job sheets
17. Maintain tools, equipment, and company vehicle in good working order
18. Manage daily workload effectively to meet service level targets
Role Criteria:
19. Experience carrying out responsive repairs within domestic or social housing properties
20. Strong skills in plumbing, patch plastering/making good, and locksmith works
21. Ability to work independently in occupied homes, managing jobs end‑to‑end
22. Good fault‑finding skills and a right‑first‑time approach
23. Full UK driving licence
24. Professional, customer‑focused manner with residents
25. Good understanding of health & safety and safe working practices
26. Confident using handheld devices to record works
27. Provide own hand tools
28. Willing to join an out‑of‑hours emergency rota
Benefits we can offer you.
29. 25 days annual leave plus bank holidays
30. Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
31. Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
32. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
33. Family friendly policies
34. Company Van, Fuel Card, and Uniform
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.