Overview
Join to apply for the Scheduling Partner role at Tribute Home Care.
Tribute Home Care is looking for a full-time Scheduling Partner to join our team. This is a great position for someone who is detail-oriented, has strong problem-solving skills, and is seeking meaningful, mission-driven work with opportunities to grow professionally.
About Tribute
Tribute Home Care is a growing private home care company that offers clients in-home care with consistently great caregivers and service. We hire caregivers who can build real connections with clients and provide a community of support and recognition for caregivers.
A day in the life of a Scheduling Partner
Scheduling Partners play a critical role in matching our Caregiver Associates with clients in need of care. They build relationships with caregivers, understand client care needs, and ensure thoughtful caregiver-client matches. This includes scheduling, orientation, and problem-solving within scheduling processes.
This will be done by:
* Collaborating with Client Solutions Managers to understand client care needs and scheduling requirements
* Building relationships with caregivers to understand their availability, skills, and personality
* Helping match caregivers with clients in a thoughtful, meaningful way that aligns skill sets and personality
* Building schedules and orienting caregivers to new schedules
* Seeking creative solutions to scheduling problems, independently and with the team
* Assisting in the continuous improvement of scheduling efficiency
This is a hybrid position. The role requires working on-site at Tribute's Framingham office every Wednesday for full-day in-person orientations with new caregivers and for occasional in-person events and caregiver celebrations. Additionally, the role involves visiting caregivers in the community approximately once every other month. On days without in-person commitments, there is flexibility to work from home.
What the ideal candidate will bring
* A Bachelor's degree from an accredited college
* A minimum of 2 years of administrative experience
* The ability to travel to the Tribute Framingham, MA office every Wednesday
* Prior experience in a remote working environment
* Experience working in a fast-paced environment
* Strong problem-solving skills and the ability to multitask
* Strong written and verbal communication skills
* Unwavering, passionate commitment to customer experience and service excellence
Benefits of working at Tribute
* Fun, collaborative, and supportive team
* Opportunities for growth
* Unlimited paid time off
* Ability to work from home / remote
* Health, dental and vision insurance with employer contribution
How to apply
Interested in learning more about working at Tribute? You will be asked to provide your resume and answer a few job-specific questions. One question will ask you to share, in your own words, why you're excited about this role and why you'd thrive on the Tribute team. Our hiring team values hearing what motivated you to apply and how your background and experience would make you thrive at Tribute. If selected to move forward, you will hear from Haley or Gena on our People & Culture team to set up a time to discuss the position further.
Equal opportunity
Tribute Home Care is an equal opportunity employer and values diversity on all of our teams. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Our company is a true meritocracy, and we invite you to come as you are.
Job specifics
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Administrative and Customer Service
* Industries: Hospitals and Health Care
Tribute Home Care is an equal opportunity employer and values diversity on all of our teams. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Our company is a true meritocracy, and we invite you to come as you are.
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