6 days ago Be among the first 25 applicants
About The Role
In this role you will support the leisure management team in delivering an outstanding member and guest experience, to achieve target sales and membership retention. Your role will include: To work with the leisure management team to develop, improve and maintain procedures in the club, to ensure the smooth running of the club on a day to day basis.
* Efficient management of Health & Safety
* Driving the business forward through initiatives and a strong commercial approach
* Maintaining and increasing standards
* Developing and engaging your team
* To deal with any member/guests complaints or issues.
Salary
The on target earning potential for this role is £26,853.20, comprising a base salary of £25,626.00 plus an estimated £1,227.20 gratuities.
About You
We are looking for a highly energetic motivator and leader, who is truly passionate about the industry. The following skills and experience levels are desired:
* At least one year’s supervisory experience
* Experience within a branded or independent leisure club or commercial gym
* First aid / lifeguard training / Pool Plant Room training preferable
* Passionate about delivering a fantastic experience for guests and team alike
Belfry Benefits
Learning & Development
We inspire and develop our team through on-the-job coaching & mentoring, in-house training and provide access to our online learning platform, The Belfry Campus. We offer apprenticeships in a host of subjects delivering nationally recognised qualifications to help advance careers, and our LEAD development programme empowers and inspires our teams to grow from Team Member through to Executive roles. We aim to promote internally where possible, nurture ambition and ensure all our team looking to progress have development plans in place, to support you to achieve your potential.
Wellness
We prioritise your wellbeing with discounted gym memberships and wellness programmes for personal growth. Partnering with The Burnt Chef Project, we offer mental health support and access to funded counselling. Our healthcare schemes include life assurance, 24-hour GP services, and health cash-plans, while our Menopause Support programme provides tailored assistance. With Wagestream access, you can easily track earnings, manage savings, and access wages on your terms, promoting financial wellness. Our Cycle2Work scheme supports sustainable travel for environmental and team wellbeing.
Showing Our Appreciation
We appreciate our team with our annual Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Enjoy discounts at our resort's restaurants, bars, spa, and golf, for you and your friends & family. Access to Perkbox provides discounts & vouchers for everyday use plus on the spot rewards for your hard work. We provide free parking, a subsidised taxi service, and complimentary meals during shifts.
Making a difference
We are committed to sustainability and are proud of our Silver Award from Green Tourism and GEO Certification. The Belfry, spanning 550 acres in the Midlands, prioritises giving back to our local community and protecting wildlife. We integrate ESG into everything we do, from charity initiatives, raising over £20,000 last year, to golf course maintenance. We track charitable work at personal, departmental, and resort-wide levels to showcase our community contributions.
Our Values
Working here is more than ‘just a job’: we are a community that values each individual’s contribution and growth, whilst supporting each other’s success - regardless of department or role. Our Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and Deliver Every Day – aren't just words; they're the foundation of our culture and the essence of who we are.
If you're seeking a place where you can contribute, grow, and have a lasting impact – then the Belfry Hotel & Resort is the place for you.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Information Technology
Industries
* Hospitality
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