Position
Part‑time Interior Sales Advisor (14.5 hours per week – Weekends)
About the role
Supporting the Retail Team at OKA Redbrick, you will provide an enhanced retail experience for customers through outstanding customer service, product knowledge and enthusiasm for beautiful interiors. Working Saturday (9:15–17:45) and Sunday (10:15–17:15).
Responsibilities
* Provision of exceptional customer service to OKA customers.
* Providing advice and guidance on products to customers in person and via phone.
* Generating and maximising revenue to meet sales targets.
* Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes.
* Identifying sales opportunities.
* Promoting the OKA In‑Store Design Advisors and Interior Design Service (IDS).
* Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for purchases, and upholding presentation standards for the store and back‑office areas.
Qualifications
* Previous luxury retail experience, ideally within the furniture or homeware sectors.
* Passion for providing best‑in‑class customer service and building lasting customer relationships.
* Proven soft‑selling skills, including link‑selling of complementary products.
* Good organisational skills and the ability to prioritise.
* Flexible approach to working weekends, public holidays and occasional travel to support other stores and for meetings and training.
* Target‑driven.
* Keen interest and enthusiasm for beautiful interiors.
* A creative, problem‑solving spirit.
* Passion for the OKA brand.
Benefits
* 33 days holiday (including bank holiday entitlement), pro‑rata, plus Length of Service increases.
* Day off for your birthday.
* Health Cash Plan.
* Generous staff discount.
* Enhanced maternity pay.
* Employee Assistance Programme.
* Eligibility for a discretionary company Bonus Scheme.
* Discounts on 60+ UK retailers via My OKA benefits platform.
* Company pension scheme, life assurance cover, free eye tests, cycle‑to‑work scheme, interest‑free travel loans, social events, online wellbeing centre and more.
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