Job summary
An excellent opportunity has arisen for a dynamic and focused individual to join our excellent charity team at Velindre as a Fundraising Support Officer.
The post holder will be an integral part of the Fundraising Team providing comprehensive administrative and financial support to internal and external fundraisers.
Accepting, recording and receipting donations made to the charity is a fundamental part of the role. The post holder will also be responsible for uploading financial reports from numerous sources to the fundraising database as well as downloading income reports to assist the fundraising team with recording event income, generating event income reports and dealing with enquiries from fundraisers online, by telephone and in person.
The Velindre Fundraising Support Officer will be a key member of the Velindre Fundraising Team responsible for inputting donations and donor information onto the Fundraising Database received from various sources such as in person, over the phone, direct to the bank and online, and generating acknowledgments.
Main duties of the job
Provide comprehensive administrative support to the Fundraising team ensuring all administrative duties are carried out in a timely manner. Accurately enter all donor information onto the Fundraising database.Ensure that acknowledgement letters conform to Customer Care timeframes.Provide financial support including monitoring and creating income reports for events and activities Be familiar with all fundraising and financial administrative procedures, including taking donations over the phone and online.Support fundraisers utilising the Participants Fundraising Database - ensure each participant is allocated to a fundraiser, their details are accurately recordedon the database and a donor ID number generated. Support fundraisers on a range of events when required with financial and administration support
About us
Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in ourcutting-edge Velindre Cancer Centre and ouraward-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.
Formed in 1999, the Trust has a dedicated workforce that continuously strives to provide the key principles of prudent healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.
If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.
Details Date posted
15 August 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,313 to £26,999 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
120-AC193-0825
Job locations
Velindre Cancer Centre
Whitchurch Road
Cardiff
CF14 2TL
Job description Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Job description Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification Qualifications and/or Knowledge Essential
* Qualifications to demonstrate a sound educational background which include evidence of numeracy and literacy skills. Sound knowledge of administrative systems and office working procedures
Desirable
* Knowledge of charitable sector work
Experience Essential
* Previous extensive administrative and financial processing experience in a busy service user focused environment is essential for this role. Experience of office working procedures
* Excellent Information Technology (IT) skills which should include the updating and maintenance of databases. Previous experience of working in a "people focused" background.
Desirable
* Knowledge of online donation platforms such as JustGiving.
Apptitude and Ability Essential
* Excellent communication skills, both verbal and written Good telephone manner
* Excellent Information Technology (IT) skills, to include high degree of proficiency in Microsoft Office products
Desirable
* Interest in pursuing a career in charitable sector/ NHS
Person Specification Qualifications and/or Knowledge Essential
* Qualifications to demonstrate a sound educational background which include evidence of numeracy and literacy skills. Sound knowledge of administrative systems and office working procedures
Desirable
* Knowledge of charitable sector work
Experience Essential
* Previous extensive administrative and financial processing experience in a busy service user focused environment is essential for this role. Experience of office working procedures
* Excellent Information Technology (IT) skills which should include the updating and maintenance of databases. Previous experience of working in a "people focused" background.
Desirable
* Knowledge of online donation platforms such as JustGiving.
Apptitude and Ability Essential
* Excellent communication skills, both verbal and written Good telephone manner
* Excellent Information Technology (IT) skills, to include high degree of proficiency in Microsoft Office products
Desirable
* Interest in pursuing a career in charitable sector/ NHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name
Velindre Cancer Centre
Address
Velindre Cancer Centre
Whitchurch Road
Cardiff
CF14 2TL
Employer's website
https://velindre.nhs.wales/velindrecc/ (Opens in a new tab)
Employer details Employer name
Velindre Cancer Centre
Address
Velindre Cancer Centre
Whitchurch Road
Cardiff
CF14 2TL
Employer's website
https://velindre.nhs.wales/velindrecc/ (Opens in a new tab)
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