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We understand relocating can be a big step. Hampshire Hospitals may be able to provide accommodation options for successful candidates, depending on availability. If this something you would like to explore please contact Southern Housing on 02080 360017
For further details / informal visits contact: Name: Shaun Goldsmith Job title: Pathology IT Manager Email address: shaun.goldsmith@hhft.nhs.uk Telephone number: 01256 314042
This role sits within pathology mgm due to the funding stream being provided by pathology, but professionally accountable to central IT.
The SME will lead on Path IT projects to provide support to the team to ensure day-to-day operations of all IT Pathology systems. Ensuring that all system are managed to provide optimal support and function to the Trust.
The SME will play a pivotal role within the Pathology and IT teams to help deliver Path IT projects such as upgraded lab info system, upgraded lab test order system, upgrades to anticoag system and improving connectivity with systems in the community and across the pathology network.
Responsible for supporting the successful delivery of upgrades to existing systems and supporting the team on the day-to-day operation of IT Pathology systems, including software configuration, maintenance, testing, end-user support, training, data quality, information governance, security, business continuity, vendor management, and service-level monitoring. Act as a secondary line of support, providing guidance and advice to users and managing escalations. Develop and implement escalation processes, liaising with senior management, IT teams, and external suppliers to resolve technical issues. Manage routine and preventative maintenance, updates, bug fixes, and issue logs with vendors to ensure system functionality. Maintain proactive contact with vendor staff to address technical issues promptly. Support resolution of technical enquiries, ensuring problems are managed effectively and solutions communicated to improve user understanding. Provide IT support for systems and analyser interfaces to eliminate single points of failure within the team. Participate in the on‑call rota to ensure 24/7 Pathology IT support cover.
Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.
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