Overview: TekWissen Group is a workforce management provider throughout the UK, Europe and many other countries in the world. Job Title: Insurance Claims Officer-Grade D (Financial) Location: Kensington Town Hall, W8 7NX Duration : Fulltime Work Type: Hybrid Job Description Main Purpose of the Role: As an Insurance Claims Officer, you will investigate liability claims, assess legal responsibility, manage personal injury/property/highways claims, and negotiate settlements while ensuring compliance with Ministry of Justice Civil Procedure Rules. Candidate Responsibilities: Investigate insurance and legal liability claims Determine claim acceptance or denial Handle personal injury, property, housing, and highways claims Use MOJ claims portal Collect evidence and documentation Prepare witness statements Negotiate settlements with solicitors/legal representatives Attend court hearings where required Work with external solicitors and barristers Maintain claims databases Process claim-related payments Ensure regulatory/legal compliance Support stakeholder reporting and presentations Required Skills: Essential: A-Level education Minimum 5 GCSEs (Maths & English) Law degree OR equivalent legal/claims experience Strong communication skills IT proficiency Investigation and negotiation abilities Ability to work under pressure Deadline management Interest in law/tort law TekWissen Group is an equal opportunity employer supporting workforce diversity.