Job Title - Senior Risk Lead
Salary - TBC
Location - Bristol (hybrid)
Senior Risk Lead (2LoD) UK BPO | Multi-site (onshore/offshore)
Were a global organisation with a strong footprint in the UK Business Process Outsourcing (BPO) market. As we continue to expand, were looking for a Risk Manager to support business leaders across government and retail accounts.
Reporting to the UK, Africa & Ireland Head of Privacy, Risk & Compliance, you will provide 2nd Line of Defence oversight across multiple lines of business and sites. Youll ensure risks and issues are identified, accurately captured in the corporate risk register, monitored through meaningful MI, and managed through effective treatment plans and controls.
What youll do
Lead end-to-end risk and issue management: identification, assessment, tracking and reporting
Partner with operational leaders to strengthen controls and mitigation
Deliver MI and reporting packs for stakeholders and governance forums
Support incident management and control testing/audits
Work closely with Security and Privacy teams and attend client reviews
Contribute to internal/external audits and promote a proactive risk culture
What youll bring
5+ years experience in risk (audit/assurance/compliance monitoring welcomed)
Strong stakeholder management and communication skills
Ability to create and deliver test/audit plans and control testing
Analytical, adaptable, comfortable in fast-moving environments
Confidence operating as 2LoD (constructive challenge + independence)
Knowledge of regulatory environments (e.g., GDPR, SOX)
Leadership and remote management experience
Nice to have
IRM qualification, financial crime, business continuity, incident management, government/public sector exposure, and/or BPO experience.
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