Negotiable + excellent benefits + career progression
Alison will be your contact throughout the recruitment process.
Our fantastic client in Tredegar, an exciting and growing business who are leaders in their field, are recruiting for 3 x Telesales Representatives to join them on a permanent basis.
Working at their stunning Head Office, and as part of a diverse and supportive team, you will contact existing and potential new customers through tele-sales activity, building strong relationships with contacts and promoting the company products and services.
What you'll be doing:
* Contact potential or existing customers to inform them about a product or service.
* Ask questions to understand customer requirements and close sales.
* Direct prospects to field sales team when needed - setting appointments as required.
* Enter and update customer information in Hubspot.
* Process orders accurately - progress to Quotation via Hubspot workflow.
* Handle grievances to preserve the company's reputation.
* Go the "extra mile" to meet sales quota and facilitate future sales.
* Keep records of calls and sales and note useful information.
What we're looking for:
* Excellent communication and interpersonal skills.
* Proven experience in telesales or other sales/customer service role.
* Proven track record of successfully meeting sales quota preferably over the phone.
* Good knowledge of Hubspot and telephone systems.
* Ability to learn about products and services and describe/explain them to prospects.
* Calm under pressure and able to handle rejection.
* Outstanding negotiation skills with the ability to resolve issues.
Package:
Our client offer a competitive salary (to be discussed at screening stage), plus excellent benefits including:
* Defined contribution pension scheme (matched employer contribution of 5%)
* Discounts at local gym
* Free on-site parking
* Company workwear available free of charge (but not mandatory)
* Free mortgage advice through Mercer Marsh partners
* 25 days annual leave plus public holidays
* Defined shut down period between Christmas & New Year
* Cashplan (Medicash) with access to GP, support services, and annual capped amounts towards healthcare
* Employee Assistance Programme (Health Assured) for employee and immediate family
* Funded company social events (at least twice a year)
* Access to Mental Health First Aid team (and resources through Pulse and Perkbox)
* Car sharing incentives (e.g. winter car check, summer mini-valet)
* On site Electrical Vehicle Charging (nominal monthly charge)
Alison will be your contact throughout the recruitment process.
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