Pensions Manager
Hybrid - attached to our Solihull
Full Time, Permanent
Salary - Competitive plus benefits
Serco is seeking a highly organised and proactive Pension Administration Leader to oversee the effective management and strategic direction of our diverse pension schemes. This pivotal role requires deep expertise in UK pension legislation, excellent stakeholder management skills, and the ability to provide valuable input on strategic activities such as bid submissions and TUPE transfers. If you are passionate about pension governance and enjoy working collaboratively across teams, this is the opportunity for you.
As part of this you will:
Pension Scheme Management:
* Serve as the primary contact for all matters relating to our Defined Benefit (DB) and Defined Contribution (DC) pension schemes.
* Act as the escalation point for the Pension Team managing day-to-day administration.
* Ensure full compliance with pension legislation, regulations, and scheme rules.
* Collaborate with third-party administrators, actuaries, investment consultants, and legal advisors to ensure smooth scheme operations.
* Oversee preparation and review of trustee reports, member communications, and statutory disclosures.
* Support the Pension Policy Committee (PPC) and contribute to its governance.
* Monitor scheme performance and funding, escalating concerns where necessary.
* Organise and attend trustee sub-committee meetings; provide comprehensive updates to the Group Head of Pensions & Financial Wellbeing.
* Ensure timely, accurate processing of member benefits including retirements, transfers, and death benefits.
* Maintain accurate member records and data integrity.
* Develop and deliver clear, engaging pension communications to employees.
Bid Work Support:
* Provide expert pension advice during tender and bid processes, including risk assessments, costings, and pension proposals.
* Analyse pension implications of acquisitions and disposals.
* Work closely with the bid team to ensure pension aspects are accurately reflected and compliant.
TUPE Transfers Management:
* Manage pension considerations in TUPE transfers both in and out of the organisation.
* Assess and ensure compliance with pension-related regulations during TUPE events.
* Communicate pension benefit changes effectively to affected employees.
Compliance and Governance:
* Ensure all pension activities adhere to UK legislation including the Pensions Act 2004, Finance Act, and GDPR.
* Stay abreast of regulatory developments and assess their impact on the schemes.
* Support internal and external pension audits.
* Contribute to the ongoing development of pension policies and procedures.
* Identify and implement efficiency improvements to benefit both the company and members.
What you'll need to do the role:
* Proven experience managing occupational pension schemes (both DB and DC).
* Strong knowledge of UK pension legislation, regulations, and industry best practices.
* Experience working with third-party administrators, actuaries, and investment consultants.
* Demonstrable expertise in providing pension input for bids and managing TUPE pension aspects.
* Excellent communication, interpersonal, and presentation skills.
* Strong analytical and problem-solving abilities.
* Exceptional organisational and time management skills, with an ability to manage competing priorities.
* Relevant professional qualifications (e.g., PMI, APMI) are highly desirable.
* Proficient in Microsoft Office Suite.
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