Connect Appointments are seeking an experienced Customer Service Advisor to join our established client on a temporary basis in Hamilton, South Lanarkshire.
A permanent job after 12-weeks
A working week of Monday to Friday, 8:30am to 5pm
Paid at £12.50 per hourAs the Customer Service Advisor, you will be the key contact for customers. Working alongside the warehouse staff, the successful candidate will be involved in the improvement of customer experience by liaising with customers and contributing towards the growth of the company.
Key responsibilities:
Managing customer queries and orders (mainly via phone and email)
Coordinating shipping and tracking of products
Develop customer service policies and procedures
Handling customer pricing and order detailsThe ideal Customer Service Advisor will have:
Proven experience in a customer service position
Excellent administration skills
Strong communication and leadership skillsGet Connected and apply now by submitting your most up-to-date CV, or call our team on (phone number removed).
CAHAM